Workshop Supervisor |Automotive 13D25

The Workshop Supervisor is a pivotal role that ensures the seamless operation of automotive workshops by overseeing the daily activities and maintaining the quality standards of repairs and services. This position requires a skilled individual who can manage both the technical and administrative aspects while ensuring compliance with safety regulations. The Workshop Supervisor will collaborate with engineers, mechanics, and other staff to ensure efficient productivity and a high level of customer satisfaction. This role demands strong leadership, problem-solving abilities, and a thorough understanding of automotive systems and procedures to effectively communicate with the team and clients, promoting an environment that fosters growth and innovation in automotive services.

Responsibilities

• Oversee the daily operations of the automotive workshop to ensure efficiency.
• Coordinate and schedule repairs and maintenance work for the workshop crew.
• Ensure all staff adhere to safety protocols and industry regulations.
• Monitor quality control standards to guarantee customer satisfaction and excellence.
• Manage the inventory of parts, equipment, and workshop supplies effectively.
• Train, mentor, and supervise workshop staff to enhance their technical skills.
• Conduct regular performance reviews and provide feedback to workshop employees.
• Coordinate with suppliers and vendors to procure necessary equipment and tools.
• Resolve customer complaints and issues promptly and professionally.
• Prepare and present reports on workshop operations, performance, and challenges.
• Implement measures for cost-effective operations and workflow optimization.
• Collaborate with management to develop strategies for business growth and improvement.

Requirements

• Proven experience as a workshop supervisor or similar automotive role.
• In-depth knowledge of automotive systems, engines, and maintenance procedures.
• Strong leadership skills with the ability to guide and motivate teams.
• Excellent organizational and multitasking abilities under pressure.
• Outstanding communication skills, both verbal and written, are essential.
• Ability to manage inventory, tools, and equipment efficiently and accurately.
• Relevant technical certification or diploma in automotive engineering or mechanics.