Workplace Experience Coordinator - Cleveland

About The Role

As a CBRE Workplace Experience Coordinator, youll be responsible for delivering a world-class customer service experience to employees and guests of a designated building.

This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

What You’ll Do

• First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols.
• Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups.
• Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
• Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.
• Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.
• Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.
• Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
• Coordinate with vendors who supply services or goods to the workplace.
• Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
• Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
• WhatYou’ll Need:
• High School Diploma or GED with up to 2 years ofjob-related experience.
• Ability to follow basic work routines andstandards in the application of work.
• Communication skills to exchange straightforwardinformation.
• Working knowledge of Microsoft Office products.Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitivemindset.
• WhyCBRE?
• Wevalue a culture of respect, integrity, service and excellence that crafts ourapproach to every opportunity! We are guided by the needs of the cities weinhabit, the communities we build, and the world we thrive in.
• Competitivepay and benefits including Medical, Dental, Vision, PTO, 401k, and more thatstart 1st of the month. Internal advancement available after 6-month mark.
• FORTUNEMost Admired Company #1 in real estate for third consecutive year; Ten years ina row on the list.
• ForbesNamed one of the best large employers in America and one of the Worlds BestEmployers!
• Disclaimers
• Applicantsmust be currently authorized to work in the United States without the need forvisa sponsorship now or in the future.
  
  

OH Residents: CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum annual salary for this position is $46,000 and the max salary is $54,000. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

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