Wellness Support Lead

What You Do

• Develop, plan, market, and execute wellness initiatives and programs aligned with customer wellness interests and needs.
• Gather and analyze data to evaluate the success of wellness programs, compile statistical summaries of participant attendance, and prepare comprehensive reports on all wellness campaign activities.
• Support the Business Development team in preparing wellness presentations for tender submissions.
• Coordinate with Business Development, Relationship Managers, and clients—including payers and brokers—on wellness campaigns and discount packages for insured members, managing end-to-end arrangements.
• Create and update wellness processes and procedures.
• Maintain the monthly wellness calendar in collaboration with Marketing Communications and Business Development, covering events such as Heart Day, Breast Cancer Awareness, Eye Check, and Flu Vaccines.
• Develop and maintain a provider wellness database to expand the Employee Wellness Program.
• Work closely with Marketing Communications to develop creative communication materials for client distribution.
• Collaborate with the MPM team to negotiate annual health check-up packages, monthly discounted offers, and promotions; secure optimal health awareness campaigns through healthcare providers and support the Underwriting team in obtaining the best discounts for wellness benefits.
• Attend and participate in provider meetings related to wellness initiatives.
• Partner with the Human Resources team to organize wellness initiatives for employees.
• Stay informed about national wellness initiatives and market activities.
• Adhere to company service level agreements while maintaining a high standard of customer service.
• Lead special projects and initiatives as needed, coordinating with logistics and other support functions when necessary.
  
  

What You Bring

• Bachelor’s degree in Business Administration, Customer Service, or a related field.
• Over 2 years of relevant experience in a similar role; training or certification in Project Management is preferred.
• Proficiency in MS Office (Excel, Word, Outlook, PowerPoint) and strong internet research skills.
• Analytical mindset with the ability to translate data into actionable insights.
• Excellent organizational skills with the capacity to manage and prioritize multiple tasks effectively, paying close attention to detail.
• Strong interpersonal skills with the ability to build professional relationships across all stakeholder levels.
• Proactive problem-solving approach with confident decision-making abilities.
• Sound judgment across various situations, demonstrating a high level of emotional maturity.
• Effective written and verbal communication skills.
• Ability to work independently and collaboratively within cross-functional teams.
• Proven discretion in handling confidential information and adaptability to competing priorities.
• Experience working in a fast-paced, dynamic environment.
  
  

location : Dubai

Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.

How We Hire

We hire directly. Allianz Partners does not accept unsolicited CV’s or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.

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