Waiter/Waitress

We are seeking a diligent and enthusiastic Waiter/Waitress to join our vibrant team at [Company Name]. In this role, you will be the face of our restaurant, responsible for delivering top-notch customer service and ensuring a memorable dining experience for our guests. You will work closely with the kitchen staff to ensure orders are prepared accurately and in a timely manner, as well as handle any customer inquiries or issues that may arise. The ideal candidate will be friendly, attentive, and have a passion for providing an excellent service experience. A successful Waiter/Waitress will be able to work in a fast-paced environment while maintaining a positive attitude and upholding the standards of our establishment.

Responsibilities

• Greet and escort customers to their tables with a friendly demeanor.
• Present menus and provide detailed information about menu offerings.
• Take accurate food and drink orders using a POS system efficiently.
• Communicate and team up with kitchen staff to ensure guest orders are correct.
• Deliver food and beverages to tables in a timely and courteous manner.
• Check dishes and kitchenware for cleanliness and presentation standards.
• Respond promptly to customer inquiries and address any concerns effectively.
• Prepare itemized checks and accept payments from patrons accurately.
• Maintain a clean dining area throughout service to ensure guest satisfaction.
• Collaborate with fellow staff to ensure a smooth and efficient service flow.
• Provide recommendations based on a thorough knowledge of menu offerings.
• Adhere to company policies, health code regulations, and quality standards.

Requirements

• Proven work experience as a Waiter or Waitress is highly desirable.
• Solid customer service skills with the ability to manage diverse client needs.
• Excellent communication skills to enhance guest experience positively.
• Ability to work effectively in a fast-paced and high-pressure environment.
• Strong organizational skills plus attention to detail for superior service.
• Knowledge of dining etiquette and food safety regulations is needed.
• Physical stamina to stand and walk for extended periods during shifts.