Job Description

Job Description

Summary-

The Waiter/Waitress will be responsible for taking orders and serving food and beverages to guests in a timely manner while providing excellent customer service.

Job Responsibility-

  • Greet and seat guests in a friendly and professional manner
  • Present menus to customers and answer any questions
  • Take food and beverage orders accurately
  • Relay orders to the kitchen and ensure all items are delivered to the table promptly
  • Serve food and beverages to guests
  • Check back with guests to ensure satisfaction
  • Handle any customer inquiries or complaints
  • Prepare the bill and process payment

Candidate Requirements-

  • Proven work experience as a Waiter or Waitress
  • Excellent customer service skills
  • Ability to work in a fast-paced environment
  • Good communication skills
  • Attention to detail
  • Physical stamina to stand and walk for long periods
  • Flexibility to work on weekends and holidays

Skills

Strong communication skills

  • Excellent customer service
  • Ability to work well under pressure
  • Attention to detail
  • Knowledge of menu items and specials
  • Ability to work as part of a team
  • Physical stamina
  • Multitasking
  • Problem-solving skills
  • Ability to handle difficult customers


Job Details

Role Level: Mid-Level Work Type: Full-Time
Country: United Arab Emirates City: Dubai
Company Website: https://www.rotana.com Job Function: Customer Service
Company Industry/
Sector:
Hospitality

What We Offer


About the Company

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