Job Description

Job Description

Summary-

We are looking for dedicated Waiters/Waitresses to join our team. As a Waiter/Waitress, you will be responsible for taking orders, serving food and beverages, and ensuring guest satisfaction.

Job Responsibility-

  • Greeting customers and escorting them to their tables.
  • Presenting menus and taking orders from customers.
  • Serving food and beverages to customers.
  • Providing excellent customer service and addressing any customer concerns.
  • Collaborating with kitchen and bar staff to ensure timely and accurate service.
  • Processing customer payments.
  • Cleaning and setting tables for the next customers.
  • Upselling menu items and promoting specials to increase revenue.

Candidate Requirements-

  • Proven work experience as a Waiter/Waitress or similar role.
  • Excellent customer service skills.
  • Ability to work in a fast-paced environment.
  • Good communication skills.
  • Ability to work as part of a team.
  • Flexibility to work various shifts.
  • Knowledge of food and beverages.
  • High school diploma or equivalent.

Skills

Excellent customer service skills

  • Strong communication abilities
  • Ability to work well under pressure
  • Attention to detail
  • Team player
  • Multitasking skills
  • Knowledge of food and beverages
  • Problem-solving skills
  • Ability to handle difficult situations with patience and professionalism
  • Basic math skills for handling transactions


Job Details

Role Level: Mid-Level Work Type: Full-Time
Country: United Arab Emirates City: Dubai
Company Website: https://www.rotana.com Job Function: Customer Service
Company Industry/
Sector:
Hospitality

What We Offer


About the Company

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