Unit Head SME Liabilities

Operating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy. Over the years, CBD has transformed into a progressive and modern banking institution winning multiple awards for its digital initiatives, credit cards, bank accounts, mobile app features and services.

CBD has been recognized as the number one bank in the UAE on the Forbes list of The World’s Best Banks 2022.

As we continue to build upon our successes, we are looking for ambitious individuals who are passionate about the banking and finance industry and the markets in which CBD operates. Just as important to us is your ability to demonstrate a talent for dealing with people - your colleagues and our customers and delivering service that really goes the extra mile

Job Purpose:

To manage & monitor overall CASA portfolio new to bank acquisition, business development, manage existing portfolio, team management, Servies and transaction management in coordination with Head of Business banking – Coverage

Principal Accountabilities:

Work Management

Overall end to end management of the team, drive & direct sales & non sales staff responsible for acquiring CASA , maintaining & servicing liabilities portfolio and revenue streams of FX,NFI & NII, Cash Management & Trade Products within UAE.

Maintain & manage healthy CASA portfolio acquire new to bank CASA clients & Existing CASA portfolio of SME clients , retain & grow SME banking relationships in a profitable manner and in line with assigned CASA business growth targets.

Play key role in change management strategies with responsibilities of enhancing existing products offerings, system processes management and digitizing all services channels for SME Banking clients.

Identify, solicit and acquire new business clients & vendors in line with approved corporate strategies for Liabilities, Trade and Treasury Sales and in compliance with the bank target market for SME Banking.

Responsible for Hiring , training & motivating staff for high level performance and productivity by maintaining an healthy & competitive environment

Negotiate appropriate credit lines in conformity with the Bank’s underwriting standards and risk adjusted targets after thorough analysis of information necessary for the preparation of a detailed credit proposal with responsibilities of onboarding New to Bank SME banking clients as per the Bank’s KYC and due diligences policies.

Conduct account planning with assigned team members and cross selling other products & services to SME clients to ensure multi-product relationship and greater Share of wallet on all revenue streams. Facilitating other lines of business in exploring business opportunities through referrals to Wealth/Consumer Banking segments.

Comply with internal audit requirements in line with the policy guidelines, to ensure high standards of uniformity and consistency across the Bank

Establish effective & professional communication (both internal and external) to ensure turnaround time within designated parameters and higher client satisfaction levels.

Ensure timely and accurate credit administrations through timely completion of annual reviews and regular monitoring of financials, covenants and other parameters within the review cycle.

Keep abreast of developments in the local business environment to spot business opportunities. Contribute to the planning process in order to develop corporate business strategies.

Requirements:

Education And Experience

Bachelor’s degree in Banking, Finance, Business Administration, or a related field (Master’s or MBA preferred).

8 – 10 years of experience in SME banking Liabilities in the UAE.

Ideally incumbent should have had exposure to one or more emerging markets.

Business acumen and ability to prepare plans and strategies are essential.

The ability to forge close relationships with external constituents as a senior representative of the bank.

People management skills