UAEN1 Sales Assistant Retail IKEA Dubai Festival City

Job Requisition ID: 182294

About Al-Futtaim

Established in the 1930s, Al-Futtaim is one of the most diversified and progressive privately held regional businesses, headquartered in Dubai. Operating across more than 20 countries, the Group spans automotive, financial services, real estate, retail and health. With more than 40,000 employees, Al-Futtaim represents over 200 of the world’s most recognised brands, including Toyota, Lexus, IKEA, ACE and Marks & Spencer. Driven by its purpose to enrich lives and elevate communities, Al-Futtaim focuses on digital innovation, AI, sustainable growth and strategic partnerships, creating long-term value for customers, communities and partners while building a responsible legacy for future generations.

Overview Of The Role:

The Sales Assistant plays a vital role in driving sales and ensuring customer satisfaction within the IKEA market hall area. The role requires maintaining store standards, organizing merchandise, and achieving sales targets. The Sales Assistant needs to embody the brand values and create a welcoming atmosphere for customers. Success in this role is measured by customer feedback and sales performance indicators. The Sales Assistant operates without direct reports but must often collaborate with peers and management to fulfill responsibilities.

What You Will Do:

• Generate sales by assisting customers in the market hall area.
• Provide a positive customer experience through exceptional service.
• Greet customers with a smile as they enter the store and create a positive first impression.
• Provide customers with current relevant information and help them find products.
• Meet or exceed weekly sales targets set by management.
• Participate in all market hall inventories and manage stock effectively.
• Maintain a sparkling clean and organized environment in the store.
• Adhere strictly to IKEA policies and procedures.
• Attend all store meetings and participate in related functions.
• Assume and complete other duties as assigned by the shopkeeper.
• Create a positive attitude toward the merchandise and the brand.
• Maintain the sales floor by arranging products and ensuring cleanliness.
  
  

Required Skills To Be Successful:

• Good verbal communication skills.
• Ability to work well within a team environment.
• Capability to handle fast moving stock and consumer goods.
• Adherence to designated work schedule and punctuality.
  
  

What Qualifies You For The Role:

• High School Degree or equivalent.
• At least 1 year of retail sales experience.
• Ability to lift stock and stand for a minimum of 8 hours.
• Warm and friendly demeanor with a focus on customer service.
  
  

About Al-Futtaim Retail

At Al-Futtaim Retail, we are part of a 90-year legacy built on ambition, progress and long-term vision. As one of the region’s leading retail operators, we partner with some of the world’s most trusted brands – including IKEA, ACE, Marks & Spencer and the Inditex Group – bringing global excellence to customers across MENA and Southeast Asia.

We don’t just operate stores; we shape retail experiences. From launching brands like Watsons and Kiabi to our regions for the first time, to investing in digital innovation, AI capabilities, the customer experience and loyalty platforms, we are constantly redefining the future of retail.

With over 100 nationalities spread across more than 10 countries, our strength lies in our diverse and collaborative community. Here, you’re equipped to turn your ambition into action, building the career you want, while helping us move retail forwards.

Join us and be part of The Heart of Tomorrow.

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