Travel Consultant 28O25

As a Travel Consultant at 28O25, you will play a pivotal role in assisting clients to plan and organize their travel itineraries, ensuring a seamless and memorable travel experience. You will use your extensive knowledge of destinations, tour packages, and current travel trends to offer personalized travel solutions. Your role will involve understanding clients' needs, providing advice on travel documents, and managing their bookings. Creativity, excellent customer service skills, and a passion for travel are essential for success in this fast-paced and dynamic role. A good Travel Consultant provides value by making travel planning as stress-free and enjoyable as possible for our clients.

Responsibilities

• Consult with clients to understand their travel requirements and preferences in detail.
• Design and recommend customized travel packages that best fit client needs and budgets.
• Stay updated with the latest travel trends, restrictions, and guidelines globally.
• Assist clients in managing travel documents such as visas and travel insurance.
• Negotiate with airlines, hotels, and tour operators for best package deals.
• Book flights, accommodation, and rental transportation efficiently and accurately.
• Provide detailed travel itineraries, including sightseeing, dining, and other activities.
• Handle any travel-related issues or concerns with professionalism and resourcefulness.
• Maintain long-term relationships with clients for repeat business and referrals.
• Regularly update and manage client profiles and travel preferences in the CRM.
• Participate in travel seminars and attend travel trade shows to enhance service offerings.
• Collect and analyze feedback to improve services and client satisfaction consistently.

Requirements

• Bachelor’s degree in Travel and Tourism, Hospitality, or a related field preferred.
• Proven experience as a Travel Consultant or a similar role in the travel industry.
• In-depth knowledge of worldwide travel destinations and current travel regulations.
• Strong communication skills and ability to build lasting client relationships.
• Proficiency in using travel booking software and customer relationship management tools.
• Exceptional problem-solving skills and ability to handle stressful situations calmly.
• Flexibility to work varying hours, including weekends and public holidays as needed.