Training And Technical Services Coordinator GCC

Knauf stands for opportunity. We know that opportunity looks different to each person, and we are proud that we see opportunity in everyone. This exciting role within Knauf GCC, in UAE could be the perfect next opportunity for you to build a unique career, in a values-led culture with a clear purpose of making tomorrow a home for all of us.

We are a global manufacturer of construction materials and within our Group, our 42,000 team members in 96 countries across 300 sites provide a huge opportunity for anyone with ambition and energy. We value everyones contribution equally and we ask that you bring your whole self to work, to enrich the business further, as together we achieve more in a safe and inclusive environment.

Knauf GCC is proud to be part of the Knauf Group. We have heritage in Gypsum manufacturing and have big plans for the future. Our global reach in 96 countries continues to grow and we are looking for passionate, ambitious people to help us achieve our goals. We are all led by the same core values and believe in the powerful potential of large companies to have a positive impact on the world. We are now looking for another team member to join us in the Technical Department as the Training & Technical Services Coordinator.

Can you say ‘yes’?

Do you treat your colleagues with respect?

Do you always have the customer in mind?

Do you act with future generations in mind?

Do you like to seek out opportunities to grow and develop?

Do you have a proven track record of delivering results?

What you’ll be doing:

The Site Inspection & Installation Training Coordinator is responsible for ensuring correct installation, system compliance, and best practice application of Knauf gypsum systems across projects in the GCC.

The role combines on-site inspections, installer training, and technical support, acting as a critical link between Knauf specifications, contractors, consultants, and internal teams.

Key Responsibilities:

1. Site Inspections & Technical Compliance:

• Conduct regular site inspections for drywall, ceiling, shaftwall, and related gypsum systems.
• Verify compliance with Knauf specifications, approved method statements, drawings, and international standards.
• Identify installation gaps, non-conformities, and risks, issue clear corrective action reports.
• Support project teams in resolving site technical issues related to systems performance, detailing, and workmanship.
• Document inspection findings with photos, reports, and recommendations.

2. Installation Training & Capability Building:

• Deliver hands-on installation trainings for contractors, applicators, and installers (on-site or at Knauf Training Center).
• Conduct toolbox talks, mock-ups, and live demonstrations for gypsum systems.
• Develop and adapt training materials (presentations, manuals, checklists) aligned with Knauf standards.
• Support certification or installer approval programs where applicable.
• Actively raise installation quality awareness across the market.
• Support internal teams with assisting with the installation of fire and acoustic tests.

3. Technical Support & Stakeholder Coordination:

• Serve as a technical interface between site teams, sales, specification, and technical departments.
• Support consultants and contractors with system clarifications, detailing advice, and buildability input.
• Assist in pre-installation meetings, method statement reviews, and system selection discussions.
• Provide feedback from site to product management and technical teams on recurring issues and market needs.

4. Documentation & Reporting:

• Maintain structured site inspection logs, training records, and action tracking.
• Prepare summary reports highlighting common defects, root causes, and improvement actions.
• Ensure all activities are aligned with Knauf quality, safety, and compliance requirements.

What we’d love for you to have:

We are interested in you as a person: your attitude, behaviors and values. As long as you have the willingness to learn anything you need for the role that you dont already have, wed love to speak to you. If you have experience in the following areas – this is an added advantage:

• 5+ years of experience in the gypsum / drywall / lightweight construction industry.
• Strong hands-on knowledge of:

1. Drywall systems
2. Suspended ceilings
3. Shaftwall & fire-rated systems
4. Acoustic solutions

• Solid understanding of installation methods, accessories, fixings, and detailing.
• Familiarity with GCC construction practices and site environments.
• Familiarity of local construction standards.
• Strong site presence and communication skills – confident with contractors and installers.
• Ability to train, explain, and demonstrate technical concepts clearly.
• Practical, solution-oriented mindset with attention to detail.
• Good reporting and documentation skills.
• Comfortable working independently across multiple projects and locations.
• Diploma or Bachelor’s degree in Civil Engineering, Construction, Architecture, or related field (preferred but not mandatory).
• Valid UAE driving license.

*Predominantly UAE based with frequent site visits across GCC countries.