The Platform Studios FOH Sales Grande

From strength and boxing to cycling, Pilates, barre and yoga, our multi-modality approach means no two experiences are the same. Behind it all is a passionate team bringing the energy, expertise and exceptional service that makes The Platform Studios unique.

Were looking for people who bring their own energy, ideas and ambition to what they do. Join our team and be part of a community thats passionate about pushing boundaries, creating unforgettable experiences and growing together.

Role Purpose:

The FOH/Sales is responsible for actively generating a specific number of sales on daily and monthly basis. He/she should permanantly deliver highest levels of Customer care to ensure members’ satisfaction, loyalty and retention. The Sales should also support the club in all sales and marketing events and activities, and should be open to additional tasks that are assigned by the management and that help increase membership number and members’ retention.

The Sales should be highly motivated to deliver results at or above Company expectations in member acquisition and retention.

Key Responsibilities:

• Acquire and maintain a complete understanding of the skills required to perform the sales function successfully.

• Achieve the Minimum Performance Criteria as outlined in the sales procedureConduct presentations and tours of the Studio

• Implement Company sales policies and procedures to discover prospective buyers fitness goals, their motivation for joining, and any possible objections.

• Respond to all information calls.

• Continuously develop leads and solicit referrals.

• Successful completion of each month’s sales targets.

• Perform reporting and administration functions on a daily, weekly, and monthly basis.

• Complete all new member contracts in accordance with company standards.

• Deliver the highest standards of customer care.

• Perform other tasks related to members’ service and retention as suggested by the Studio Manager.

• Should set and commit to prospects and clients’ appointments even after the regular working hours

• Comply at all times with the Company Health and Safety Policy.

Skills Required:

• Strong motivational, interpersonal and communication skills.

• Proactive attitude

• A self starter with strong organisational skills.

• Ability to work during peak hours, and sometimes more than the regular shift.

• Ability to communicate telephonically with prospective members and members.

What youll bring:

Using GenAI in Your Application Process

To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.

Why join Arada?

At Arada, youll have the opportunity to contribute to projects that transform communities while working alongside talented professionals in a culture that values innovation, collaboration and continuous growth. We are committed to creating an inclusive workplace where everyone has the opportunity to thrive and make a meaningful impact.

Equal Opportunity Statement

Arada is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals and make employment decisions based on merit, experience and business needs.