Territory Customer Executive

The role of a Territory Customer Executive is pivotal within any organization focused on expanding its market reach and improving customer satisfaction. This position is ideal for those with excellent communication skills, strategic thinking, and a passion for engaging with new and existing clients. As a Territory Customer Executive, you will be responsible for overseeing a designated geographical area, ensuring customer needs are met, fostering long-term relationships, and contributing significantly to the growth strategy of the company. You'll be the bridge between the clients and the business, ensuring customer satisfaction while helping the business achieve its sales objectives. If you thrive in a dynamic environment and have a knack for both strategy and execution, this could be the perfect role for you.

Responsibilities

• Develop and maintain strong relationships with customers in the assigned territory.
• Create and implement strategic sales plans to achieve revenue growth targets.
• Conduct regular customer visits to assess customer needs and promote products and services.
• Monitor market trends and competitor activities within the assigned territory.
• Collaborate with internal teams to ensure customer satisfaction and retention.
• Provide accurate sales forecasts and reports to management on a regular basis.
• Identify new business opportunities and potential clients in the territory.
• Negotiate contracts and close agreements to maximize revenue and profits.
• Assist with product demonstrations and presentations to prospective clients.
• Address customer complaints and resolve issues promptly to maintain relationships.
• Provide feedback to the product development team on customer needs and concerns.
• Promote a positive and professional company image at all times in client interactions.

Requirements

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• A minimum of 3 years of experience in sales or customer service roles.
• Proven track record of achieving sales targets and growing market share.
• Strong negotiation skills and ability to close sales efficiently.
• Exceptional communication and interpersonal skills are required.
• Excellent organizational skills with a strategic mindset.
• Willingness to travel frequently within the assigned territory for meetings.