Telesales Specialist 22N25

The Telesales Specialist is a dynamic role that requires excellent communication and persuasion abilities. This position is an integral part of the sales team, responsible for generating new business and maintaining strong relationships with existing clients over the phone. As a Telesales Specialist, you will be the first point of contact for potential customers, setting the tone for the rest of the sales process. You should possess the ability to quickly understand customer needs and convert these insights into sales opportunities. With the primary goal of driving sales growth, you will work closely with your peers and sales management to develop and implement effective telesales strategies. If you are driven by targets, enjoy engaging with customers, and possess strong negotiation skills, this role offers great potential for growth and success within our organization.

Responsibilities

• Initiate outgoing calls to prospective customers to discuss various product offerings.
• Develop and execute strategic sales plans to meet and exceed defined targets.
• Identify customer needs and offer tailored solutions to maximize sales opportunities.
• Maintain a high level of product knowledge to confidently answer customer inquiries.
• Record accurate information from customer interactions in the CRM system.
• Follow up on leads generated by marketing campaigns and qualify them for sales pursuit.
• Collaborate with team members to share best practices and sales techniques.
• Handle objections from customers effectively and close deals successfully.
• Maintain strong relationships with existing customers to ensure repeat business.
• Provide feedback to management on market trends and customer insights.
• Participate in regular training sessions to enhance sales skills and product knowledge.
• Attend meetings and contribute to the development of overall sales strategies.

Requirements

• Proven experience in a telesales or telemarketing role, preferably in a related industry.
• Excellent verbal communication skills with a persuasive and engaging manner.
• Strong listening skills to effectively understand and address customer needs.
• Familiarity with CRM software and other sales-related tools and technologies.
• Ability to work independently as well as collaboratively within a team environment.
• Resilient attitude towards sales rejections and a determination to achieve targets.
• High school diploma; additional qualification in sales or marketing is a plus.