Telesales Executive (Remote) (225-911)

As a Telesales Executive (Remote), you will play a pivotal role in driving the sales team’s objectives by utilizing your communication prowess to convert leads into valuable customers. This position involves reaching out to potential clients over the phone to discuss the company’s products or services, identify their needs, and persuade them to make a purchase. Working remotely, you will have the flexibility to execute your sales strategies from any location. Your success will depend on your ability to maintain a high level of customer satisfaction, understand customer needs, and consistently hit or exceed your sales targets. This role requires a self-motivated, goal-oriented individual with the ability to effectively handle rejection and build rapport quickly over the telephone.

Responsibilities

• Initiate outbound calls to prospective customers to present and sell products or services.
• Effectively communicate the features and benefits of products to potential clients over the phone.
• Identify and understand customer needs and provide tailored solutions to close sales deals.
• Maintain accurate and detailed records of all sales activities and customer interactions in the CRM system.
• Achieve or exceed monthly sales targets and performance objectives as set by management.
• Develop and maintain positive relationships with new and existing customers to encourage repeat business.
• Respond promptly to customer inquiries and follow up with potential leads with a sense of urgency.
• Participate in ongoing training and seminars to increase knowledge of company products, services, and sales techniques.
• Collaborate with team members and other departments to ensure customer satisfaction and business growth.
• Stay informed about industry trends and competitors to identify new sales opportunities.
• Provide constructive feedback to the management on ways to improve sales processes and customer engagement.
• Ensure compliance with all company policies and procedures when conducting sales efforts.

Requirements

• Proven experience as a telesales executive or other sales/customer service role.
• Exceptional communication skills, especially over the phone, with a friendly attitude.
• Ability to handle rejection, while remaining motivated and achieving high sales quotas.
• Familiarity with CRM systems and sales tracking software will be advantageous.
• Strong negotiation skills and the ability to persuade and influence potential customers.
• Excellent organizational skills and the ability to multitask in a fast-paced environment.
• Must have reliable internet connection and a quiet space for remote work activities.