Telesales Executive (Arabic) (225-623)

We are seeking an enthusiastic and driven Telesales Executive (Arabic) to join our dynamic sales team. As a Telesales Executive, you will be responsible for reaching out to potential clients over the phone, understanding their needs, and offering our products or services that suit them best. You will play a key role in generating revenue and developing relationships with new and existing customers. This is a fantastic opportunity for a motivated professional who thrives in a sales-driven environment and has a strong ability to communicate effectively in Arabic. If you are passionate about sales, have a flair for communication, and are proficient in Arabic, we would love to hear from you!

Responsibilities

• Make outbound calls to potential customers to present products and services.
• Identify customer needs and suggest appropriate products or services.
• Maintain a solid understanding of product features and benefits.
• Build and nurture positive relationships with customers to encourage repeat business.
• Answer customers’ queries regarding product offerings in a clear and professional manner.
• Meet or exceed daily and monthly sales targets as set by the company.
• Keep accurate and detailed records of customer interactions on the CRM system.
• Provide follow-up support to customers when needed, addressing any issues or concerns.
• Collaborate with team members to improve sales techniques and processes.
• Stay updated on industry trends and adjust sales strategies accordingly.
• Provide feedback to management on customer preferences, complaints, and expectations.
• Participate in regular training sessions to improve sales skills and product knowledge.

Requirements

• Proven experience as a telesales representative or other sales/customer service role.
• Fluency in Arabic is required; proficiency in English is a plus.
• Excellent communication and interpersonal skills for effective customer interactions.
• Ability to learn about products and services and describe/explain them well to prospects.
• Outstanding negotiation skills with the ability to resolve issues and address complaints.
• High level of self-motivation and a strong drive to achieve and exceed sales targets.
• Experience using CRM software to manage and track customer engagements effectively.
• Strong organizational skills for handling multiple sales calls daily.
• Fast learner who can adapt to changing sales strategies and environments.