Telesales Executive 17N25

As a Telesales Executive at [Company Name], you will be the voice of our organization, responsible for connecting with potential customers and driving sales over the phone. This role demands a dynamic, self-motivated individual who has a knack for persuasive communication and can thrive in a target-driven environment. You will handle inquiries, present our products or services in a compelling manner, and ultimately convert leads into customers. Being a Telesales Executive requires a blend of product knowledge, problem-solving skills, and customer-centric approaches to ensure a positive experience for every client. Your efforts will be crucial in expanding our customer base and achieving our business growth objectives.

Responsibilities

• Initiate outbound calls to prospective and existing customers to generate sales.
• Deliver scripted sales pitches that enhance customer interest and engagement.
• Follow up on leads generated from marketing campaigns and inquiries.
• Maintain and update a customer database with accurate and timely information.
• Meet daily, weekly, and monthly sales and performance targets consistently.
• Understand and address customer needs or concerns effectively and efficiently.
• Provide product information and answer all questions thoroughly for informed buying decisions.
• Collaborate with the sales team to develop effective sales strategies and techniques.
• Build strong relationships with clients to encourage repeat business and referrals.
• Record and share valuable customer feedback to enhance our products or services.
• Participate in team meetings and training sessions for continuous learning and improvement.
• Comply with company policies and procedures, ensuring ethical and legal compliance.

Requirements

• Proven experience in a telesales or similar sales role, achieving targets consistently.
• Exceptional communication, negotiation, and interpersonal skills essential for this role.
• Ability to work independently as well as in a team-driven environment effectively.
• Strong organizational skills with the ability to handle multiple tasks efficiently.
• Basic computer proficiency, including CRM software and Microsoft Office applications.
• High school diploma is essential, although further education is advantageous.
• Strong customer service skills with a focus on building lasting relationships.