Telesales Consultant 22O25

The Telesales Consultant role is a dynamic and engaging opportunity for individuals with a passion for sales and customer interaction. As a Telesales Consultant, you will be responsible for maintaining strong relationships with potential clients while effectively promoting our products and services. Your goal is to understand customer needs and provide suitable solutions, ensuring customer satisfaction and achievement of sales targets. This role requires excellent communication skills, persuasive abilities, and a results-driven mindset. The position offers a chance to work in a vibrant sales environment, offering opportunities for career growth and development. If you are ambitious and thrive in a competitive setting, this role is a perfect fit for you.

Responsibilities

• Initiate outbound calls to prospective clients to introduce company products and services.
• Develop and maintain strong relationships with new and existing customers.
• Follow up on leads and conduct research to identify potential sales opportunities.
• Understand customer needs and tailor sales pitch to meet their requirements effectively.
• Handle customer inquiries and provide accurate information about product features and pricing.
• Negotiate terms of sale and successfully close deals while achieving sales targets.
• Document all sales activity and customer interactions in the company CRM system.
• Prepare reports on sales metrics and present findings to the sales manager regularly.
• Collaborate with the sales team to identify strategies to increase sales revenue.
• Attend training sessions to stay updated on product knowledge and sales techniques.
• Ensure high levels of customer satisfaction through excellent sales and service management.
• Participate in team meetings and contribute ideas to improve telesales processes.

Requirements

• Proven experience in telesales or related sales role for a minimum of one year.
• Excellent verbal communication and interpersonal skills are essential for success.
• Strong ability to persuade and influence potential clients over the phone.
• Familiarity with CRM software and sales tracking tools is highly desirable.
• Ability to work independently and as part of a team in a fast-paced environment.
• High school diploma or equivalent is required; a degree would be an advantage.
• Strong problem-solving skills with attention to detail and customer focus.