Telesales Agent

Telesales Agent – Dubai Office

Location: Dubai, UAE

Job Type: On Site, Full-time, Night Shift (aligned with Los Angeles working hours)

About the Role

We are seeking a motivated and experienced Telesales Agent to join our team in Dubai. This pivotal role is responsible for driving revenue, expanding our client base, and leading a team of sales professionals. The successful candidate will combine a proactive sales approach with strong leadership and mentorship skills to ensure the continued growth and success of the company.

Key Responsibilities

Lead Generation & Outreach

-Actively identify and prospect potential clients through cold calls, email campaigns, and professional networking platforms like LinkedIn.

-Follow up with prospects to secure meetings and build a pipeline of opportunities.

Client Engagement & Sales Meetings

-Meet with prospective clients virtually to assess security service needs.

-Prepare and deliver customized sales presentations and solutions.

-Handle objections and provide clear, compliant responses to client concerns.

Proposal & Contract Management

-Develop, present, and negotiate proposals and contracts. Ensure all agreements are compliant with company policies and industry regulations.

-Follow up consistently on pending proposals until deals are closed.

Market & Competitor Analysis

-Research competitors’ pricing, services, and market positioning.

-Stay current with security industry trends, licensing requirements, and emerging client demands to inform sales strategies and identify new business opportunities.

Reporting, Pipeline & CRM Management

-Maintain accurate client data, proposals, and interactions in CRM.

-Track outreach, meetings, proposals, and conversions daily.

-Provide weekly/monthly performance and pipeline reports to management.

-Forecast future sales to ensure steady business growth.

Networking & Business Development

-Attend online industry events, webinars, and networking sessions.

-Build long-term relationships with referral partners and decision-makers.

-Use digital platforms to enhance visibility and connect with prospects.

Qualifications & Skills

-Bachelor’s degree in Business, Marketing, or related field.

-4–6 years of proven experience in business development, sales, or account management.

-Strong English communication skills (written & spoken).

-Excellent negotiation, presentation, and objection-handling skills.

-Proficiency in CRM systems and MS Office Suite.

-Strong market research and prospecting abilities.

Ability to work night shift (UAE time zone) aligned with Los Angeles operations.

Please note is an on-site role (not remote) with night shift working hours. Candidates must be in Dubai, United Arab Emirates and immediate joiners preferred.