Telesales Agent 19D25

Join our dynamic team as a Telesales Agent, where you'll play a crucial role in driving sales and enhancing customer relationships. As a Telesales Agent, you will be responsible for reaching out to potential clients over the phone, engaging them with our products or services, and closing sales deals. You will have the opportunity to work in a fast-paced environment that values communication skills and persistence. Your role will be essential in achieving our sales targets and objectives, and you’ll be rewarded for your contributions to our growth. If you are motivated, enthusiastic, and enjoy working in a team-oriented environment, this is the perfect opportunity for you.

Responsibilities

• Make outbound calls to potential and existing customers following sales scripts.
• Identify customer needs and offer appropriate products or services solutions.
• Maintain accurate records of sales activities and customer communications.
• Meet and exceed sales targets and quotas set by the management team.
• Develop strong product knowledge to effectively address customer questions and concerns.
• Handle objections and rejection in a positive and professional manner.
• Follow up on leads and prospects to convert into successful sales transactions.
• Ensure customer satisfaction by providing excellent service and support.
• Collaborate with team members to develop effective sales strategies and techniques.
• Update customer records in the CRM system accurately and promptly.
• Participate in ongoing training and professional development activities.
• Communicate effectively with team leaders and report on progress and challenges.

Requirements

• Proven experience as a telesales representative or in a similar sales role.
• Strong ability to engage clients over the phone and build rapport.
• Excellent communication skills, both verbal and written, are essential.
• Knowledge of CRM systems and sales tracking software is desirable.
• Ability to handle rejections and maintain a positive attitude in challenging situations.
• Target-driven with a strong track record of meeting or exceeding sales goals.
• High school diploma; a degree in business administration or a related field is a plus.