Telemarketing Executive

As a Telemarketing Executive, your primary responsibility will be to generate leads, cold call potential customers, and pitch products or services over the phone. You will be required to persuade prospects to purchase, schedule appointments, or attend product demonstrations. Excellent communication skills are essential for this role, as you will need to effectively communicate the features and benefits of the products or services you are offering. You will also be responsible for maintaining a database of contacts, following up on leads, and providing customer support. The ideal candidate will be target-driven, persistent, and able to handle rejection professionally. Previous experience in telemarketing or sales is preferred. If you are a motivated and results-oriented individual with a passion for sales, this role is perfect for you.

Responsibilities

• Make outbound calls to potential customers to promote products or services.
• Develop and maintain a thorough understanding of products and services offered.
• Conduct market research to identify potential leads and target markets.
• Maintain accurate records of all sales and customer interactions.
• Follow up with customers to close sales and provide excellent customer service.
• Achieve weekly and monthly sales targets set by the sales manager.
• Provide feedback to management on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Collaborate with the sales team to generate new business opportunities.
• Stay up-to-date on industry trends and competitors.
• Adhere to all company policies and procedures.

• High school diploma or equivalent
• Excellent communication skills, both verbal and written
• Previous experience in telemarketing or sales preferred
• Ability to work well under pressure and meet sales targets
• Strong interpersonal skills and a customer-focused approach