Telemarketing Executive (225-916)

As a Telemarketing Executive, you will play a crucial role in driving the success of our sales and marketing objectives. You will be responsible for promoting products and services, working closely with the sales team to achieve targets, and managing relationships with prospective clients. This position requires excellent communication skills, a persuasive personality, and the ability to work under pressure. You will handle a variety of customer inquiries, follow up on leads, and close sales deals. Your primary goal will be to expand our customer base and increase revenue by converting leads into loyal customers. This is a perfect opportunity for a driven and ambitious individual looking to excel in the field of telemarketing.

Responsibilities

• Conduct outbound telemarketing calls to potential clients and customers daily.
• Identify prospective customer needs and offer suitable solutions effectively.
• Maintain detailed records of customer interactions and leads in CRM systems.
• Follow up on previous communications to nurture leads and close sales.
• Collaborate with the sales team to strategize and meet monthly sales targets.
• Stay informed about product details and industry developments regularly.
• Handle customer objections calmly and professionally to convert into sales.
• Provide exemplary customer service and ensure customer satisfaction consistently.
• Represent the company image with professionalism and credibility in all interactions.
• Participate in ongoing training sessions to improve telemarketing skills continuously.
• Report telemarketing metrics and insights to senior management weekly or as required.

Requirements

• Proven experience as a telemarketer or similar customer service role is preferred.
• Excellent communication and interpersonal skills for diverse client interaction.
• Demonstrated ability to achieve sales targets in a competitive environment.
• Knowledge of CRM software and telephone systems for efficient workflow.
• Strong problem-solving skills with the ability to handle rejections positively.
• High school diploma or equivalent; additional qualifications will be advantageous.
• Ability to work independently and as part of a dynamic sales team effectively.