Telemarketing Executive 06F25

We are seeking a dynamic and enthusiastic Telemarketing Executive to join our team. The ideal candidate will possess excellent communication skills, a persuasive nature, and a passion for helping potential and current clients. As a Telemarketing Executive, you will be responsible for reaching out to customers via phone calls or emails, explaining our products and services, and tailoring solutions to meet client needs. You must have a professional phone demeanor, confidence in handling objections, and the ability to close sales. Self-motivation, resilience, and the drive to succeed in a target-driven environment are essential traits for success in this role. Join us to become a part of a vibrant team committed to driving growth and customer satisfaction.

Responsibilities

• Make outbound calls to potential customers to generate leads and sales.
• Educate prospects about products and services, answering all their inquiries.
• Utilize scripts to provide information about product features, prices, and benefits.
• Analyze customer needs to recommend appropriate products and solutions.
• Manage customer accounts and ensure proper tracking using CRM systems.
• Meet and exceed individual and team sales targets consistently.
• Record customer details and feedback accurately to improve service delivery.
• Identify opportunities to upsell products or services to existing customers.
• Handle and resolve customer complaints in a professional manner.
• Maintain a high level of customer satisfaction through excellent service.
• Collaborate with team members to improve sales strategies and techniques.
• Participate in training sessions to enhance product knowledge and sales skills.

Requirements

• Proven experience as a telemarketer or in a similar sales/customer service role.
• Excellent verbal communication skills and a professional phone manner.
• Strong persuasive skills with a knack for closing sales effectively.
• Ability to work independently and efficiently in a fast-paced environment.
• Familiarity with CRM systems and practices for tracking sales activities.
• Resilience and ability to handle rejection gracefully and persistently.
• A positive attitude and strong commitment to achieving sales targets.