Tele Sales Executive 18D25

The Tele Sales Executive plays a crucial role in driving the sales of a company through direct interaction with potential and existing customers over the phone. This position is ideal for a highly motivated individual with a knack for sales and exceptional communication skills. The primary objective of a Tele Sales Executive is to pitch products and services to leads and turn them into paying customers, thereby contributing to the organization’s revenue generation. Additionally, they are responsible for maintaining a high level of customer satisfaction by building rapport and providing efficient solutions to customer queries. Staying updated with the company’s product portfolio and industry trends is key to effectively meeting the needs of the clients. An effective Tele Sales Executive possesses the ability to persuade, good negotiation skills, and the resilience to thrive in a fast-paced environment.

Responsibilities

• Engage with potential customers via telephone to explain products and services offered.
• Identify customer needs and recommend appropriate products or services for each lead.
• Maintain relationships with existing customers to secure recurring revenue opportunities.
• Achieve and exceed monthly sales targets through effective phone communications.
• Follow up on leads and ensure timely closure of sales opportunities for business growth.
• Document customer interactions, feedback, and suggestions in the CRM system efficiently.
• Stay updated on product knowledge and industry trends to enhance sales pitches.
• Handle objections effectively and provide appropriate solutions to customer queries.
• Prepare and present sales reports to management on a regular basis.
• Collaborate with sales team members and participate in team meetings actively.
• Provide excellent customer service while managing and prioritizing tasks efficiently.
• Continuously improve sales skills through training and feedback from supervisors.

Requirements

• High school diploma or equivalent education is mandatory for this role.
• Previous experience in tele sales or customer service is highly preferred.
• Exceptional communication skills, both verbal and written, are crucial.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Competency in using CRM software and other sales tools is advantageous.
• Strong problem-solving skills with an ability to think on your feet.
• Self-motivated with a demonstrated ability to achieve sales targets independently.