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Job Description

We are passionate about our work. Our designers stay ahead of the curve to provide engaging and user-friendly website designs to make your business stand out. Our developers are committed to maintaining the highest web standards so that your site will withstand the test of time. We care about your business, which is why we work with you.

The Role

Job Description

We are seeking a confident and proactive Tele caller to join our iGaming support team. Your role will be to engage with players, answer queries, resolve issues, and ensure an exceptional customer experience via phone, WhatsApp, and live chat.

Key Responsibilities

  • Handle inbound & outbound calls professionally
  • Resolve player queries related to gameplay, payments, and accounts
  • Maintain records of customer interactions
  • Provide accurate and timely information
  • Upsell promotions and bonuses when applicable

Perks

  • Competitive salary + performance bonus
  • Friendly and growth-oriented work culture
  • On-the-job training provided
  • Opportunity to grow within the iGaming sector

Ideal Profile

Requirements

  • Excellent communication skills (English is a must)
  • 1+ year experience in customer service or telesales preferred
  • Energetic, polite, and problem-solving attitude
  • Comfortable working in a fast-paced iGaming environment

Whats on Offer?

  • Customer Support Representative
  • Opportunity within a company with a solid track record of performance
  • Attractive Salary & Benefits


Job Details

Role Level: Entry-Level Work Type: Full-Time
Country: United Arab Emirates City: Dubai
Company Website: https://www.interactivedigits.com/ Job Function: Administrative Support
Company Industry/
Sector:
Online Audio and Video Media

What We Offer


About the Company

We are passionate about our work. Our designers stay ahead of the curve to provide engaging and user-friendly website designs to make your business stand out. Our developers are committed to maintaining the highest web standards so that your site will withstand the test of time. We care about your business, which is why we work with you.

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