Technical Writer M F D

Role: Technical Writer

Role Type: Perm

Domain: Enterprise Level Storage and Server Manufacturing

Location: DSO Dubai

Arabic in Must (Both writing and speaking)

Key Responsibilities

• Author, edit, and update a comprehensive range of technical documentation, including installation guides, administration manuals, API documentation, release notes, knowledge base articles, and online help for our server and storage products.
• Distill highly complex technical topics into simple, intuitive, and illustrative language, ensuring the contents tone and depth are perfectly calibrated for the target audience (e.g., from novice end-users to expert system administrators).
• Produce and maintain documentation in both fluent, professional English and Arabic, ensuring linguistic accuracy, cultural appropriateness, and consistent terminology across both languages.
• Proactively interview and work alongside cross-functional teams, including hardware engineers, software developers, product managers, and support staff, to accurately obtain the relevant information necessary for documentation.
• Quickly absorb and understand new and complex technologies related to Servers, data center infrastructure, network topologies, storage arrays, virtualization, and cloud computing concepts.
• Apply an understanding of the product development lifecycle (SDLC/HDLC) to anticipate, prioritize, and manage the documentation needs at every stage, from initial design specifications through to product retirement.
• Perform technical reviews, peer edits, and documentation testing to ensure all published materials are technically accurate, structurally sound, and adhere to established style guides and company standards.
  
  

• Bachelors degree in a STEM field (e.g., Engineering, Computer Science, Physics) or a related technical discipline.
• Minimum of 5 years of professional experience as a Technical Writer, specifically documenting complex enterprise hardware or software (Servers, Storage, Networking is preferred).
• Exceptional Writing & Communication Skills: Proven ability to write clearly, concisely, and accurately in both English and Arabic is a basic, non-negotiable requirement.
• Technical Aptitude: Demonstrated ability to learn complex technologies relatively quickly and translate them into practical, user-focused documentation.
• Strong Interpersonal Skills: Excellent verbal communication and collaboration abilities, essential for being a successful part of multifunctional teams and extracting information from SMEs.
• Attention to Detail: Meticulous commitment to accuracy, consistency, and professional presentation across all deliverables