Technical Training Consultant Al-Futtaim Automotive FAMCO

Job Requisition ID: 171117

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the worlds most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:

As a Technical Training Consultant with the Al-Futtaim Automotive Academy, you will play a key role in developing competent, high-performing associates through engaging technical training programmes, coaching, and assessments. You will ensure our technicians are equipped with the latest skills and knowledge aligned with brand standards across products. This role covers both UAE and regional training support.

What you will do:

• Conduct training needs analysis and design, develop, and deliver blended technical training programmes.
• Lead recruitment drives, sponsorship programmes, and on-the-job development activities.
• Provide technical support to technicians both on-site and at customer premises.
• Coordinate with brand principals and branch managers to ensure strong collaboration and support.
• Maintain and develop training aids, facilities, and equipment, ensuring alignment with health, safety, and environmental standards.
• Support new model launches with updated training materials and delivery.
• Conduct assessments, competency testing, and skills competitions to drive associate development.
• Monitor training effectiveness and ensure continuous improvement based on feedback and results.
  
  

Required skills to be successful:

• Strong ability to assess, train, coach, and build relationships at all levels.
• Excellent communication, organisation, and time management skills.
• Ability to adapt training and assessments to suit the local market.
• High proficiency in Microsoft Office and creating tailored learning materials.
• Strong customer service orientation with a proactive, problem-solving approach.
  
  

About the team:

You will be part of the Al-Futtaim Automotive Academy, a dedicated team focused on driving excellence in technical skills across our network. We work closely with global brand principals, the retail network, and internal stakeholders to ensure consistent, high-quality training delivery that meets the evolving needs of the business.

What equips you for the role:

• Qualified Technician or equivalent engineering qualification (Volvo Master Technician level preferred).
• Minimum 3 years’ Volvo product technical experience.
• At least 2 years’ experience in training, coaching, or customer-facing roles.
• Demonstrable experience with mechanical, diesel, hydraulic, and electrical control systems.
• Full UAE driving licence.
• Additional training, assessment, or adult learning qualifications are an advantage.
  
  

About Al-Futtaim Automotive

A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.

Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.

We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.

We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.

What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

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