Technical Services Officer

Job Purpose

Fleet Technical Management at Emirates comprises five specialized teams dedicated to maintaining the highest standards of service and reliability for our fleet.

Airframe Systems: Handles mechanical systems including flight controls, landing gear, and air conditioning.

Structures: Supports aircraft structures, including repairs and modifications for metallic and composite parts.

Avionics: Manages avionics systems, including navigation, communications, and advanced IFE systems.

Powerplant: Oversees engines and APUs, focusing on health monitoring and optimization.

Cabin: Maintains passenger cabins, flight decks, and retrofits, ensuring top-notch comfort and functionality.

Each team ensures our fleet operates efficiently and safely, meeting all technical and service standards.

As a Technical Services Officer you will provide fleet technical management, continuing airworthiness management and technical support functions for Emirates fleet to ensure compliance to regulatory & safety requirements, reliability, passenger comfort and cost effectiveness.

In This Role You Will

• Support Technical Services Engineers with fleet technical management activities, continuing airworthiness management and technical support functions for assigned section e.g. Airframe, Structures, Avionics, Powerplant and Cabin Interior.
• Support Technical Services Engineers with evaluation of manufacturers/regulatory authorities’ technical documents, taking appropriate actions and update internal engineering documents including Engineering Orders and Special Engineering Workcards.
• Review in-service data (e.g. Tech log, Pilot Reports, Defects) and recommend actions to improve fleet, engine, component and/or system reliability and maintainability, including optimisation of aircraft maintenance programs.
• Provide appropriate technical support in the acquisition of new aircraft and end of lease activities.
• Provide technical clarifications/justification to internal stakeholders in support of cost optimisation, contract negotiation, repair and modification processes.
• Carry out project functions in support major modifications, retrofits, cabin reconfigurations and aircraft phaseout requirements.
• Support Technical Services Engineers to deliver technical assistance and operational support in disruptions scenarios including the handling of technical/Aircraft on Ground (AOG), troubleshooting, aircraft chronic and deferred defects and technical delays.
• Support Technical Services Engineers to address fleet significant faults, defects, design issues and quality escapements and liaise with Vendors and Manufacturers to keep a track of open technical queries and develop follow-up action within the group.
• Review and analyse technical data in support of dept? KPIs, highlighting trends and making recommendation reports/proposal for improvement.
• Contribute to department IT initiatives and collaboratively develop concepts and methods to improve efficiency within the group functions.
  
  

• Degree or Honours (12+3 or equivalent).
• Bachelor’s Degree in Aeronautical/Mechanical/Electrical Engineering and/or holder of Aircraft Maintenance Engineering Licence for 3 years.
• At least 3 years of experience in Engineering.
• Related Aircraft Engineering experience.
• Should have a minimum of 1 year in Technical Services function.
• Knowledge of latest technical developments and industry trends on respective systems.
• Ability to analyse and synthesise technical information for implementation in cost effective ways.
• Excellent drafting/report writing skills.
• Demonstrable experience in managing complex tasks and decision making in a fast-paced environment.