Technical Product Owner - GenAI

Job Purpose

At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers ‘Fly Better’. Do you want to play a part in that journey and own technical products used by stakeholders and customers across the world? Join us in Cosmopolitan Dubai as a Technical Product Owner and make your mark on the aviation world by taking our products to the next level!

Join our Technical Product Management team, where we build effective technology products and services that our customers love. We offer a mix of B2B and B2C products and services in domains such as Digital, Airline and Airport Operations, Group Services, and Commercial. Our goal is to continuously evolve our products, enriching them with features that focus on delivering value to our customers and users. If you are passionate about creating impactful technology products and ensuring their success, we invite you to apply and to contribute to the innovation and excellence at Emirates Group.

Technical Product Owner - GenAI Is an expert who understand the technical capabilities of GenAI, how they can bring value to an organisation and how to engage the business in the ideation, exploration and adoption of the technology whilst evolving the platform capabilities with the evolutions in relevant techno-functional advances within the product strategy and roadmaps. As TPO you will own the product lifecycle for GenAI platform from discovery through to production and monitoring; establish the product strategy and governance for the products and experiences designed upon them both with internal teams and external partners like Microsoft and AWS

In This Role, You Will

• Responsible for the story content, acceptance criteria definition, and end story sign-off across team backlogs, ensuring prepared on time for future PI’s, refined frequently with the entire team, and prioritized accordingly in alignment with other team backlogs.
• Ensures Technical Debt and Non-functional requirements are captured, refined, and prioritized across all sprints.
• Captures additional BAU, Ceremony, and Spike activities, and incorporates them into team backlogs, within the boundaries of available capacity.
• Prepare contribution to PI demo, in conjunction with other applicable Product Owners
• Maintain the quality and integrity of features within their technical and team boundaries, ensuring the identification and contribution of risks and dependencies back to the Product Portfolio backlog
• Attends and contributes to key Product Management meetings, in particular, PI Planning
• Defines metrics to measure the success and performance of prioritized work, ensuring any further BAU iterations can be proposed and prioritized accordingly within the boundaries of available capacity.
• Participates in establishing and growing a community of Product Owners, building an identity for the role, focusing on collaboration, and identifying opportunities for improvement and growth.
• Contribute to the Product Management Communities and their continual evolution to help drive efficient practices and empowered teams.
• Working with your team(s) to identify and capture team-driven innovation ideas, consolidating across peer groups for playback up to TPM (Technical Product Manager) community.
  
  

Qualification

This Job Might Be For You If You Have

• Bachelors degree (12+ 3 years or equivalent) in Operations Research, Marketing Science, Information Systems, e-Commerce, or a combination of industry certification and 5+ years of relevant experience in Global Product (CSPO/SAFe/PSPO) trained and certified
• 2+ years practical experience of working as a Product Owner/Manager, in a team-facing capacity, with a proven record of driving discernible change and delivery, at pace.
• Whilst not essential, some experience working within a Scaled Agile Framework, across multiple initiatives and circa 50+ team members
• Demonstrated technical or domain expertise, utilizing a depth and breadth of knowledge and practical experience within a specific domain or technical area. Stays up to date with regulatory and other changes in the technical area and understands how they apply to the Emirates group.
• Well-versed with the tools for the Product Management aspects of software delivery
• Strong and concise communicator at peer, line, and stakeholder levels.
• Build strong relationships with peers and team members.
• Appetite for building and identifying value, with a customer-centric mind-set.
  
  

Leadership Role: YES

Salary & benefits

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays around the world. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers.

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