Team Member

Responsibilities

• Perform pre-processing inspection, accurate recording, and systematic labeling of all incoming linen to ensure 100% material traceability and compliance from arrival.
• Generate and assign standardized labels using the Laundry Management System (LMS) to ensure the correct cleaning cycle and billing are automatically applied for all items.
• Perform sorting and segregation of all linen based on care label requirements and soiling levels to guarantee process integrity and prevent damage to high-value goods.
• Perform operation of dry-cleaning and washing machinery, including necessary pre- and post-spotting, to achieve the specified cleanliness and quality standard for all garments.
• Perform hand-finishing and specialized pressing/finishing on all non-uniform garments (Executive, Guest, Retail) to ensure linen is flight-ready or room-ready and meets high-presentation standards.
• Conduct final quality checks, segregation, and documentation for completed laundry to ensure zero non-conformance defects before items are staged for dispatch.
• Maintain strict adherence to hygiene, safety, and industry regulatory standards throughout all operational steps to ensure a secure working environment and compliance with audit requirements.
• Perform folding, bagging, and meticulous packaging of cleaned items according to client specifications to ensure accurate inventory and integrity during final delivery logistics.
• Maintain accurate daily records of cleaning cycles, inspections, and documentation of all damaged/lost items to ensure data reliability for management reporting and loss control analysis.
• Perform counter staff duties at various laundry outlets, including accurate payment handling and client interaction, to ensure smooth personal laundry service delivery and accurate revenue reconciliation.
  
  

• High school or diploma in any relevant field
  
  

• Minimum 1 year of experience in laundry operations/machine operator, preferably within the aviation and hospitality industry.
  
  

• Basic English Communication
• Basic PC skills.
• Ability to work independently and as part of a team.
• Good communication skills and a professional demeanour.
• Work in a dynamic and fast-paced environment.
• Exposure to warm temperatures and chemical odours.
• Stand for extended periods and perform manual labour tasks.