Team Leader - F and B Service

A Team Leader in Food and Beverage Service is responsible for overseeing and coordinating the day-to-day operations within the service team. This role requires strong leadership skills, excellent customer service abilities, and a deep understanding of food and beverage operations.

Key Responsibilities

• Supervise and mentor front-of-house staff in service procedures.
• Ensure high levels of customer satisfaction through quality service.
• Coordinate with kitchen staff to manage timely delivery of food and beverages.
• Handle guest inquiries, requests, and complaints effectively.
• Train new team members on company policies and service standards.
• Maintain cleanliness and orderliness of the dining area and workstations.
• Monitor inventory levels and assist in ordering supplies as needed.
• Implement and uphold health and safety guidelines for food service.
• Address performance issues and provide feedback for improvement.
• Assist in developing innovative strategies to boost sales and revenue.

Qualifications

• Minimum of 2 years of experience in a supervisory role in F&B service.
• Excellent communication skills and ability to work in a team environment.
• Knowledge of food safety regulations and service best practices.
• Demonstrated leadership abilities and decision-making skills.
• High school diploma or equivalent required; hospitality degree preferred.