System Engineer

Overview

Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.

Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

Who we are?

In Keysight, the IXIA Network Application Solution Group (NAS) provides testing, visibility, and security solutions, strengthening applications across physical and virtual networks for enterprises, service providers, and network equipment manufacturers. NAS offers companies trusted environments in which to develop, deploy, and operate. Customers worldwide rely on Ixia - Solutions to verify their designs, optimize their performance, and ensure protection of their networks to make their applications stronger.

Responsibilities

This position will work closely with the assigned Regional Sales Managers by assisting with pre-sales opportunities by providing technical leadership and support. The successful candidate will be a skilled engineer that is able to assess customer needs and facilitate solutions unique to their business.

Preferred Location: Dubai, UAE

As a Senior Systems Engineer You Provide Pre-sales Support Of Keysight’s Network Test And Visibility Solutions Represented Via The Network Application Solution Group. You Are Responsible For The Development Of Professional Relationships With Key Customers, Support And Management Of Sales Representatives And Distribution Partners Currently Engaged With Key Customers Within The META-CIS Region. Among Other Tasks, You Are Specifically Focused On The Following:

• Effectively work jointly with the Regional Sales Manager to Architect the solution (create Bill of Materials) and ensure that it best leverages Ixia feature sets and fits into the overall Client architecture and requirements.
• Assisting channel partners to identify, qualify and close pre-sales opportunities
• Providing thought leadership and working closely with the Regional Sales Manager to coordinate efforts between partners, customer and Ixia
• Demonstrated communication and interpersonal skills with technical aptitude to deliver powerful, succinct, convincing, and customer-focused presentations at all levels of an organization
• Ability to lead network architecture discussion and solution design.
• Proactively and effectively identify customer needs, understand business issues and drivers behind specific request
• Understanding customer pain points and projects and effectively positioning Ixia Network Visibility and Security solutions to solve those problems
• Planning and conducting onsite and web presentations, demonstrations and proof-of-concepts
• Responding timely to technical pre-sales inquiries, requests for information, requests for proposals
• Installing and supporting customer evaluations
• Delivering training for channel partners and customers
• Recognized as technical point of contact and technology/market expert by customer
• Assist the sales team in executing sales strategies through pre-sales support
• Regular customer visits and discovery across the wider META region
• Preparation of test or visibility solutions prior to on-site demonstration, evaluation and POC’s with focus on L2/3 testing solution (virtual and hardware based) such as IxNetwork, CloudPeak, automation frameworks, as well as network visibility solutions used in various network designs.
• Delivering on-site demonstration, evaluation and POC’s, helping with automating these solutions and occasionally executing Professional Services tasks, as well as answering complex RFI’s and RFQ’s and establish BoM
• Acting as Trusted Advisor for customers, designing Test Plans, PoC-plans, for execute related evaluations and assessments
• Involvement in formal product presentations to customers
• Maintain constant relationships with the product Marketing teams (Features requests, use cases and product/system applications)
  
  

• Bachelor’s Degree or equivalent in Computer Engineering/Electrical Engineering (Telecom, Computer Science or similar)
• 7 + years customer facing pre-sales experience or equivalent
• Technically competent in multiple relevant areas of technology such as; Switching & Routing, SDN, MPLS, broadband and Authentication, Automotive and Industrial Ethernet, Datacentre, Virtualization, Cloud
• Knowledge of one or more competitive products and technologies such as Spirent - Test Centre, Cloud Stress, Gigamon, VSS/NetScout and Big Switch solutions, as well as solutions from technology partners
• Programming skills using REST, Python, Pearl, Ruby
• Detailed understanding of data communications concepts
• Strong knowledge of switching and routing concept and protocols
• Strong understanding of 802.XX, TCP/IP and Layer 4-7 concepts and protocols
• Practical trouble-shooter of complex technical problems
• Excellent initiative and ability to align broad strategic and tactical goals.
• Great customer facing skills; builds credibility and confidence in Ixia’s service offerings
• Collaborative and cross-functional style; works with sales, development and marketing teams to aid in growing services business.
• Excellent presentation skills and the ability to present Ixia solutions and new technologies at trade shows/conferences etc
• Excellent written and verbal communication skills in French, Arabic and English.