Supplier Account Management (225-728)

The role of Supplier Account Management is critical in ensuring that company relationships with suppliers are maintained and optimized for mutual benefit. This position serves as a bridge between procurement, supply chain, and operational departments, ensuring that the company gets the best value from its suppliers while maintaining a healthy and productive relationship. The Supplier Account Manager is responsible for overseeing the performance and commercial terms of suppliers, negotiating contracts, and being the primary point of contact for supplier communication. The individual in this role works closely with internal teams to identify supplier needs, mitigate risks, and drive process improvements. This strategic role not only helps in managing current supplier relationships but also involves identifying potential new suppliers to improve the supply chain network. It requires excellent negotiation skills, analytical abilities, and a clear understanding of the market dynamics to ensure the company maintains a competitive edge.

Responsibilities

• Develop and maintain strong relationships with key suppliers for effective collaboration.
• Negotiate supply contracts to ensure best pricing and service conditions are secured.
• Monitor supplier performance and ensure compliance with agreed terms and conditions.
• Collaborate with the procurement team to align supplier capabilities with company needs.
• Identify and assess potential new suppliers to enhance supply chain resilience.
• Conduct regular reviews with suppliers to discuss performance and improvement areas.
• Resolve any supply issues, conflicts, or disputes in a timely manner.
• Ensure supplier agreements are documented and maintained for easy access and reference.
• Work with cross-functional teams to improve internal processes involving suppliers.
• Analyze market trends and data to support strategic sourcing decisions.
• Prepare and present reports and metrics on supplier performance to management.
• Assist in supplier audits to ensure adherence to quality and compliance standards.

Requirements

• Bachelor's degree in Supply Chain Management, Business, or related field is required.
• Minimum of three years of experience in supplier management or procurement roles.
• Strong negotiation skills with a proven track record in contract management.
• Excellent interpersonal and communication skills for effective supplier interactions.
• Ability to analyze data and make informed decisions to improve supplier performance.
• Proficiency in using procurement management systems and related software tools.
• Strong understanding of supply chain dynamics and market trends is essential.