Store Supervisor – Indoor Activities 01D25

The Store Supervisor for Indoor Activities is a crucial role that ensures the efficient and effective management of all indoor activity offerings within our retail space. This role is perfect for an individual who thrives in a bustling environment, overseeing various recreational activities, and ensuring customers have a memorable experience. As the Store Supervisor, you will be responsible for managing a team of activity coordinators, maintaining safety standards, and overseeing the scheduling of indoor activities. You will act as the primary point of contact for staff and customers, providing excellent customer service and resolving any issues that arise. If you are passionate about retail management and recreational activities, this role offers an exciting opportunity to blend both worlds and create engaging experiences for our customers.

Responsibilities

• Oversee daily operations of the indoor activities section to maximize efficiency.
• Manage a team of activity coordinators to ensure optimal performance.
• Ensure compliance with safety regulations and store policies at all times.
• Develop and implement strategies to improve customer engagement and satisfaction.
• Coordinate scheduling and planning of all indoor activities and events.
• Monitor inventory levels and order supplies as needed to support activities.
• Resolve customer complaints and issues promptly and effectively.
• Collaborate with marketing to promote indoor activities and special events.
• Train and mentor new staff members to ensure high standards of service.
• Prepare and maintain accurate records of activities and attendance.
• Maintain the cleanliness and safety of the activity areas consistently.
• Provide regular reports and updates to senior management regarding operations.

Requirements

• Bachelor’s degree in business administration, recreation management, or related field.
• Minimum of three years of experience in retail or activity coordination roles.
• Strong leadership skills with the ability to manage and motivate a team.
• Excellent organizational skills with the ability to multitask effectively.
• Strong communication skills, both verbal and written, are essential.
• Ability to work flexible hours, including evenings and weekends, as needed.
• Proficiency in Microsoft Office Suite and scheduling software is preferred.