Store Supervisor 15J25

The Store Supervisor 15J25 is a pivotal role responsible for overseeing day-to-day store operations while ensuring exceptional customer service and maximized sales performance. This dynamic position involves guiding and mentoring a team of store employees to achieve sales targets and maintain high operational standards. As a Store Supervisor, you will liaise with upper management to implement store policies effectively and identify opportunities to enhance sales and operational efficiency. You will also play a crucial role in ensuring that the overall store environment is conducive to customer satisfaction and employee engagement. If you possess leadership skills and are passionate about retail excellence, this position offers a rewarding career path with opportunities for growth and development within the organization.

Responsibilities

• Oversee daily store operations, ensuring all tasks are completed efficiently and accurately.
• Supervise and guide the store team to exceed sales and performance targets.
• Implement and maintain store policies and procedures as directed by upper management.
• Monitor stock levels and order supplies to ensure product availability for customers.
• Conduct regular staff meetings to communicate goals, updates, and new policies.
• Resolve customer complaints and issues swiftly to maintain high customer satisfaction.
• Train and motivate staff, fostering a positive work environment and team spirit.
• Evaluate staff performance, providing feedback and coaching for improvement.
• Examine sales reports to identify trends and develop strategies to increase sales.
• Ensure the store's presentation and cleanliness meet company standards at all times.
• Assist in preparing and managing the store's budget and financial plans.
• Coordinate with vendors and suppliers to enhance inventory and product lines.

Requirements

• High school diploma or equivalent is required; further education is a plus.
• Proven experience in a supervisory role within a retail environment is essential.
• Strong leadership and team management skills are crucial for success.
• Excellent communication and interpersonal skills to interact effectively with staff and customers.
• Ability to resolve conflict and provide solutions under pressure efficiently.
• Proficient in using retail management software and point-of-sale systems.
• Flexibility to work various shifts, including weekends and holidays, as required.