Store Manager | Pharmacy | DHA Licensed 10N25

We are currently seeking a highly motivated and experienced Store Manager for our pharmacy, who holds a DHA license. The ideal candidate will have a deep understanding of the pharmaceutical industry, excellent leadership skills, and the ability to manage a dynamic team of healthcare professionals. The Store Manager will be responsible for overseeing daily operations, ensuring customers receive exceptional service, and maintaining compliance with all legal and health regulations. This position requires a proactive manager who can think strategically to enhance the store’s performance and to contribute positively to the overall goals of the company. If you are passionate about pharmacy operations and customer satisfaction, we invite you to apply.

Responsibilities

• Manage and oversee the daily operations of the pharmacy efficiently and effectively.
• Ensure compliance with all health regulations and legal requirements in the pharmacy.
• Maintain inventory levels, product availability, and conduct regular stock assessments.
• Hire, train, and supervise pharmacy staff to meet store objectives and customer service goals.
• Develop strategies to increase sales and profitability in alignment with company objectives.
• Handle customer inquiries, complaints, and provide guidance in resolving conflicts.
• Coordinate with suppliers and vendors for timely ordering and replenishment of stock.
• Implement policies, standards, and procedures to enhance pharmacy operations and efficiency.
• Monitor sales data, analyze trends, and report on store performance metrics regularly.
• Ensure the maintenance of pharmacy records and reports as per regulatory requirements.
• Build and maintain strong relationships with customers to ensure repeat business.
• Lead promotional activities and campaigns to enhance customer engagement and store traffic.

Requirements

• Must hold a valid DHA license for operating within the pharmaceutical industry.
• Bachelor’s degree in Pharmacy or a related field is required.
• Proven experience of at least 3 years as a Pharmacy Store Manager or equivalent role.
• Strong leadership skills with the ability to manage and coach a diverse team.
• In-depth knowledge of pharmaceuticals, healthcare products, and pharmacy management.
• Excellent communication skills, both written and verbal, with a customer-focused approach.
• Ability to work under pressure, prioritize tasks, and handle multiple responsibilities effectively.
• Proficiency in using pharmacy management software and Microsoft Office Suite.
• Strong problem-solving skills with attention to detail and accuracy in work.
• Flexibility in work schedule, including evenings, weekends, and holidays as needed.