Store Manager - Fashion Retail 01J26

The Store Manager position in Fashion Retail is a critical role that aims to drive revenue growth and ensure the highest level of customer satisfaction in the store environment. This position necessitates an individual who has a keen eye for fashion trends, superior managerial skills, and an unwavering commitment to excellent service. As a Store Manager, you are responsible for the overall running of the store, ensuring the fulfillment of sales targets, overseeing staff activities, and enhancing the store’s overall image. You will play a fundamental role in client interactions, inspiring your team, managing stock levels, and creating an inviting environment for customers. A successful candidate must have a strong background in retail management, solid communication skills, and the ability to multitask and adapt in a dynamic environment.

Responsibilities

• Manage and motivate a team of sales associates to meet sales targets.
• Ensure high levels of customer satisfaction through excellent service.
• Oversee the daily operations of the retail store, including opening and closing.
• Hire, train, and evaluate staff performance to enhance store productivity.
• Implement and maintain visual merchandising standards aligned with brand guidelines.
• Analyze sales figures and forecasts future sales to optimize store performance.
• Handle customer complaints and inquiries, offering solutions promptly and effectively.
• Monitor inventory levels and coordinate with suppliers to maintain stock flow.
• Develop and implement store policies and strategies to improve sales and efficiency.
• Organize store promotional events to attract new customers and boost sales.
• Maintain store’s cleanliness and safety protocols to ensure a welcoming environment.
• Prepare and manage the store’s budget, ensuring cost-effectiveness and profitability.

Requirements

• Bachelor’s degree in Retail Management, Business Administration, or a related field.
• Proven experience as a Store Manager or in a similar leadership role.
• Strong understanding of retail management best practices and customer service standards.
• Exceptional leadership, organizational, and multitasking abilities under pressure.
• Excellent communication and interpersonal skills to liaise effectively with clients and staff.
• Proficiency in Microsoft Office and retail management software is desirable.
• Flexibility to work during retail hours, including weekends and public holidays.