Store Assistant - Automotive Spare Parts (225-929)

The role of a Store Assistant in the Automotive Spare Parts sector is crucial for the efficient operation of any store dealing in automotive components. As a Store Assistant, you will be responsible for supporting the sales and inventory management of automotive spare parts. You must exhibit excellent organizational skills and a keen attention to detail, ensuring that your inventory is always accurate and well-organized. You will assist customers in finding the correct parts for their vehicles, requiring a good understanding of automotive systems and the products you handle. Your customer service skills must be top-notch, as you will be the first point of contact for customers, helping to build trust and maintain the store’s reputation. This role often requires close collaboration with other team members and departments, such as sales and purchasing, to ensure the smooth operation of the store.

Responsibilities

• Assist customers in locating and selecting the appropriate automotive spare parts.
• Maintain a well-organized and easily navigable inventory system.
• Support the sales team with accurate product information and availability.
• Manage stock levels and perform regular inventory audits and checks.
• Process sales transactions efficiently while ensuring a high level of customer service.
• Restock shelves and ensure that all displayed items are priced correctly.
• Answer phone calls and address customer inquiries regarding product availability.
• Assist in receiving shipments and organizing stock in the storage area.
• Coordinate with suppliers and management for reorder of fast-moving items.
• Provide feedback to management on customer inquiries and inventory issues.
• Maintain cleanliness and safety standards within the store environment.
• Stay informed about new products and updates in automotive technology.

Requirements

• High school diploma or equivalent educational qualification is required.
• Previous experience in retail, particularly in the automotive industry, is preferred.
• Excellent communication and customer service skills are essential.
• Basic understanding of automotive parts and their functions is necessary.
• Strong organizational skills and the ability to multitask in a busy environment.
• Proficiency in using inventory management software and point-of-sale systems.
• Ability to lift and move heavy items, adhering to safety guidelines.