Steward

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

• To clean and wash dishes according to the established performance standards.
• To clean and wash pots, pans and other kitchen utensils according to performance standards.
• To empty rubbish bins according to the garbage schedules
• To have a thorough understanding and knowledge of all cleaning procedures, use of dishwashing machines and the type of chemicals to be used.
• To provide a courteous, professional, efficient and flexible service at all times, following Rixos Standards of Performance.
• To work in an environment of Team Work and lateral service.
• To undertake any reasonable tasks and secondary duties as assigned by the Assistant Stewarding Manager and Supervisor.
• To be entirely flexible and adapt to rotate within the different sub departments of the Food & Beverage Division or any other Department of the hotel as assigned.
• To strictly adhere to the opening and closing procedures established for the department
• To be fully conversant with all services and facilities offered by the hotel.
• To ensure that the place of work and surrounding area is kept clean and organized at all times.
• To have a clear understanding of the HACCP procedures put in place and their purpose.
• To monitor operating supplies and reduce spoilage and wastage.
• To exercise careful use of operating supplies in order to reduce spoilage and wastage.
• To handle guest and employee inquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.
• To attend and contribute to all staff meetings Departmental and Hotel trainings scheduled and other related activities.
• To assist in carrying out monthly, quarterly, bi-yearly, yearly inventory of operating equipment.
• To report for duty punctually wearing the correct uniform and name tag. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards.
• To provide friendly, courteous and professional service at all times.
• To maintain good working relationships with colleagues and all other departments.
• To read and understand the hotel’s Employee Handbook and to adhere to the hotel’s rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.
• To comply with local legislation as required.
• To respond to any changes in the department as dictated by the needs of the hotel.
• To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.
• To attend training and meetings as and when required.
  
  

• Preferably has experience in hospitality
• Has knowledge of stewarding operational standards
  
  

• Your team and working environment:
• In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
• Note: Customization may be included for any specific local or legislative requirements, such as work permits
• Our commitment to Diversity & Inclusion:
• We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.