Steward

Company Description

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

Job Description

• To provide a courteous, professional, efficient and flexible service at all times, following Rixos Hotels Standards of Performance.
• To perform all duties and tasks in the assigned place of work.
• To work in an environment of Team Work and lateral service.
• To undertake any reasonable tasks and secondary duties as assigned by the Chief Steward and Supervisor.
• To be entirely flexible and adapt to rotate within the different sub departments of the Food & Beverage Division or any other Department of the hotel as assigned.
• To strictly adhere to the opening and closing procedures established for the department
• To be fully conversant with all services and facilities offered by the hotel.
• To perform opening and closing procedures established for the place of work as assigned.
• To ensure that the place of work and surrounding area is kept clean and organized at all times.
• To have a clear understanding of the HACCP procedures put in place and their purpose.
• To monitor operating supplies and reduce spoilage and wastage.
• To perform general cleaning duties as assigned by the Chief Steward or Stewarding Supervisor
• To clean and wash dishes according to the established performance standards.
• To clean and wash pots, pans and other kitchen utensils according to performance standards.
• To empty rubbish bins according to the garbage schedules
• To have a thorough understanding and knowledge of all cleaning procedures, use of dishwashing machines and the type of chemicals to be used.
• To ensure that the work area is kept clean and organized at all times.
• To exercise careful use of operating supplies in order to reduce spoilage and wastage.
• To handle guest and employee inquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.
• To attend and contribute to all staff meetings Departmental and Hotel trainings scheduled and other related activities.
• To assist in carrying out monthly, quarterly, bi-yearly, yearly inventory of operating equipment.
• To report for duty punctually wearing the correct uniform and name tag. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards.
• To provide friendly, courteous and professional service at all times.
• To maintain good working relationships with colleagues and all other departments.
• To comply with local legislation as required.
• To respond to any changes in the department as dictated by the needs of the hotel.
• To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.
• To attend training and meetings as and when required.