Standardisation Manager - Flight Operations

Job Purpose

The Compliance Monitoring - Flight Operations section ensures Emirates Flight Ops meets all technicial standards through a rigourous Audit programme. You will provide independent assessments of the entire Flight Operations department.

The department proactively establishes and implements audits programs to monitor all technical aspects, identifying potential issues and ensuring adherence to regulatory requirements. Our focus is on maintaining effective domination and implementation of quality management systems to uphold corporate commitment to regulations, safety policies, and quality standards.

As a Standardisation Manager in Flight Ops, you will drive the quality, consistency, and integrity of audits across compliance monitoring. Conduct independent spot checks and enforce compliance within regulatory and internal requirements. Act as the focal point for initiating enforcement actions, aligning audit activities with regulatory requirements and changes, operational standards/continuous improvement and risk-based auditing strategies adjectives, whilst driving consistency.

• Perform meta-audits (audits of audits) to verify audit depth, objectivity, and quality. Ensure that audit findings are substantiated, risk-ranked, and that root cause analysis and corrective actions are properly validated. Implement consistent audit methodologies within respective function, audit report formats, and evaluation criteria and identify and address process gaps, and opportunities for standardisation or enhancement.
• Prepare reports on the effectiveness of compliance audits within the area of expertise, surveillance findings, and enforcement actions. Escalate significant systemic gaps, non-compliance issues within the allocated remit, or ineffective corrective action implementation, identify systemic risks and propose mitigations or procedural updates.
• In collaboration with Manager Quality Assurance and Standardisation identify risk-based surveillance opportunities and targeted audits and spot checks accordingly. Identify emerging risks, recurring non-conformities, and areas requiring systemic improvement.
• When directed lead or support investigations into serious non-conformities, repeated procedural violations, or quality escapes.
• Monitor and ensure all auditing practices are aligned with local regulations, company policy and ensure reaming up to date of regulatory updates/requirements.
• Engage with Compliance Section Heads, business stakeholders to ensure collaborative resolution of issues and continuous improvement of audit outcomes.
• Provide mentoring and technical guidance to compliance auditors and maintain auditor calibration across the team, manage the training of new auditors, provide coaching and technical guidance to engineering and Ops auditors as needed.
  
  

Qualification

Qualifications & Experience

• IOSA Audit certification is preferred.
• Specific to Engineering - holder or former holder of an Aircraft Maintenance Licence.
• Specific to Operations ? preferred holder or former holder of a Commercial Pilot Licence (CPL) or ATPL.
• Specific to Engineering ? 8+ years of aviation experience including at least 3 years in engineering audit preferably under IOSA, surveillance, or quality/compliance oversight. Previous experience as certifying staff or in maintenance supervision is an advantage.
• Specific to Operations - 8+ years in aviation, including at least 3 years in a flight operations or auditing role. Previous audit experience within compliance monitoring, IOSA, or safety oversight preferred.
  
  

Knowledge / Skills

• Working knowledge of auditing techniques and quality management systems (e.g. ISO 9001).
• Ability to analyse audit reports, identify patterns, and recommend data-driven improvements.
• Excellent communication, collaboration, and report writing skills.
• Proficiency in using audit management tools and data analytics platforms (e.g. Q-Pulse, IQSMS, etc.).
• Skilled in audit planning, execution, and root cause analysis.
• Proficient in investigation techniques and enforcement protocols.
• Capable of handling sensitive enforcement matters with professionalism and discretion.
• Specific to Engineering - Deep knowledge of GCAA CAR 145, CAR M, CAR 21, and CAR 66.
• Strong understanding of Expositions structure, engineering procedures, and authorisation systems.
• Specific to Operations - Strong understanding of GCAA CAR AIR OPS, , IOSA Standards and Recommended Practices (ISARPs).
  
  

Emirates Group is an international organisation with employees from over 170 nationalities, we encourage applications from across the globe. Your application journey begins by applying via the Emirates Group Careers website. If you are shortlisted, you will be contacted within 6 weeks of the advert closing date.

Salary & benefits

As per company standards

Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance and more. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers

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