Stakeholder Relationship And Customer Experience Talent Pool

About Dubai Holding: 

Established in 2004, Dubai Holding is a global investment company with investments in more than 34 countries and a combined workforce of nearly 45,000 individuals. In line with the vision of Dubai's leadership and economic diversification strategy, Dubai Holding companies have nurtured sectors, irrevocably transforming Dubai's socio-economic landscape and positioning Dubai as a diversified, globally integrated economy. 

Dubai Holding is committed to the diversification of Dubai's non-oil economy. Our portfolio, valued at over AED 284+ billion, spans 10 sectors, including real estate, hospitality, leisure & entertainment, ICT, design, education, media, retail, manufacturing & logistics, and science.

For the Good of Tomorrow 

About the Job: 

We are building a talent pool within Stakeholder, Relationship & Customer Experience functions at Dubai Holding. 

This is an opportunity to be considered for future roles across this function. As suitable opportunities become available, shortlisted candidates will be contacted. 

We are currently considering profiles for roles such as: 

• Stakeholder & Partner Management 
• Relationship & Client Management 
• VIP Services & Customer Experience 
• CRM, Client Engagement & Loyalty 
• Investor & High-Value Client Relations

The main duties and responsibilities include:

• Managing stakeholder, client, and partner relationships across key touchpoints 
• Supporting customer experience and service excellence initiatives 
• Coordinating communications, escalations, and issue resolution 
• Maintaining accurate client and stakeholder records within CRM systems 
• Supporting loyalty, engagement, and relationship-building activities

About you: 

The ideal candidates will have: 

• A bachelor’s degree in Business, Hospitality, Communications, or a related field 
• Experience in stakeholder management, relationship management, or customer experience roles 
• Strong interpersonal, communication, and problem-solving skills 
• A customer-centric mindset with high attention to service quality

About the Benefits:

At Dubai Holding, we're committed to nurturing the success and well-being of our colleagues. Join our dynamic and diverse team, and enjoy a comprehensive benefits package that includes competitive compensation, career development opportunities, and a collaborative work environment. We strongly believe in creating an empowered workforce that will help us build a connected city for tomorrow. We are committed to attracting the brightest minds and nurturing the most pioneering candidates who desire to make a great impact on the future of Dubai.

Please note: This is a talent pool posting. Applications will be reviewed, and shortlisted candidates will be contacted as relevant opportunities arise.