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Sr Retail Tech Business Partner CRM Loyalty Analytics

Talentmate

United Arab Emirates

19th December 2025

2512-2544-651

Job Description

High impact, business facing role
Visible transformation environment

About Our Client

A leading organisation in the region.

Job Description

You will work closely with IT leadership and be involved in ongoing CRM and ERP transformation programmes.

Act as the primary interface between retail business teams and IT
Own prioritisation across CRM, loyalty, BI, and customer systems initiatives
Translate business needs into clear, deliverable workstreams
Oversee execution through internal teams and external vendors
Manage stakeholder expectations, risks, and dependencies
Ensure initiatives are sequenced realistically and followed through
Support change management and adoption across retail platforms

The Successful Applicant

This role will suit someone with experience in retail, consumer, or hospitality environments who understands customer facing business systems.You will bring:

Strong exposure to CRM platforms
An understanding of customer data, loyalty, and clienteling concepts
Experience operating in senior, tech business facing roles
Confidence managing complex stakeholder environments
A structured, delivery focused mindset
Hands on technical delivery is not required, but a solid systems background is essential.

Whats on Offer

This is an opportunity to join a large, complex environment undergoing significant systems transformation, offering high visibility, senior stakeholder exposure, and the chance to play a key role in improving execution and delivery across customer platforms.

Contact: Ruwise Sheriff

Quote job ref: JN-122025-6908113

Job Details

Role Level:	Mid-Level	Work Type:	Full-Time
Country:	United Arab Emirates	City:	Dubai
Company Website:	https://redirect.michaelpage.com/mp-home	Job Function:	Information Technology (IT)
Company Industry/ Sector:	Staffing and Recruiting

What We Offer

About the Company

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