Sr Product Manager Executive Volunteering Amazon Community Impact

Description

The Amazon Community Impact (ACI) team helps Amazon prioritize and address societal problems where we can make a difference by leveraging the companys unique assets (technology, people, logistics, expertise). With over 1.5 million Amazonians living and working across 60+ countries, there is unprecedented opportunity to scale collective impact by connecting our greatest asset—our people—to community initiatives through volunteering. We view volunteering as a strategic advantage that can amplify each of our Global Community Impact Giving priorities: disaster relief, food security, and education.

The ACI Volunteering teams vision is to cultivate a culture of volunteering where Amazonians use their time, experience, and skills to shape a better tomorrow for our local communities, planet, and future generations. Through globally relevant products and programs we enable and enhance the volunteering experience for Amazonians.

The Executive Volunteering Lead owns volunteering strategy and products for a portfolio of global senior leaders (Directors, Vice Presidents, Senior VPs, C-Suite) and their organizations. This role works backwards from executive and business priorities to create strategic plans, build scalable products, and drive measurable community and employee impact.

You will define product strategy based on deep customer understanding and operate comfortably at all organizational levels, from presenting to executives to working hands-on with Community Ambassadors (volunteer event coordinators). You excel at translating vision into execution, analyzing data, and building scalable mechanisms, with the executive presence to influence senior leadership while remaining approachable to frontline volunteers.

Examples Of What You Will Build

• Comprehensive reporting tools that track KPIs, forecast volunteering trends, and predict engagement gaps with an initial focus on WW Operations—Amazons most diverse and geographically distributed organization.
• Voice of customer feedback loops to systematically identify pain points and product opportunities, ensuring feature requirements adapt to WW Operations unique environment.
• AI-powered workflows that suggest personalized volunteering recommendations aligned with executive priorities and organizational objectives.
• Go-to-market mechanisms for launching new product features and driving adoption across broad audiences and geographies.
  
  

Key job responsibilities

Strategic Planning

• Own end-to-end product strategy and vision for assigned senior leader organizations, designing high-impact experiences including signature executive engagements, flagship programs, and campaign integration.
• Write strategic documents (PR-FAQs, Working Backwards Documents) to define product vision and requirements for your customers.
• Use data and KPIs to inform strategy, prioritize initiatives, make tradeoff decisions, and demonstrate ROI to senior leadership
• Drive innovation that differentiates Amazons employee experience.
  
  

Roadmap Execution & Mechanisms

• Create and maintain multi-year roadmaps that align executive engagement, volunteer experiences, and ACI priorities.
• Build scalable products that reduce manual tasks for volunteers, coordinators, and executives (e.g., volunteer tooling, data analyses, intake mechanisms, reporting products).
• Prioritize feature development based on dependencies, risks, customer impact, and effort.
• Establish metrics and audit mechanisms to ensure product quality and adoption.
  
  

Stakeholder Management

• Influence engineering and design roadmaps with central tech teams to deliver enterprise volunteering products.
• Serve as the primary liaison between senior leader organizations, regional volunteering teams, and the central volunteering team. Present product strategy and results to executives.
• Drive cross-level and cross-org stakeholder alignment through business documents and mechanisms.
• Manage Voice of Customer mechanisms to identify product opportunities to address executives’ pain points and needs.
• Own go-to-market plan for new volunteering products and features impacting executives and their organizations.
• Coordinate cross-functional initiatives that require alignment across multiple business lines, geographies, and stakeholder groups.
• Share learnings and best practices across the ACI Volunteering team to inform future product roadmaps and global volunteering strategy.
  
  

About The Team

Diverse Experiences:

ACI values diverse experiences. We encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Inclusive Team Culture

It’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (inclusive diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

• 5+ years of product or program management, product marketing, business development or technology experience
• Experience owning/driving roadmap strategy and definition
• Experience in influencing senior leadership through data driven insights
  
  

Preferred Qualifications

• Experience working with global cross-functional teams
• Experience using English communication skills, both written and verbal, to foster seamless interaction with stakeholders at all levels
• Experience working directly with executive leadership teams (VP-level and above)
• Experience working in corporate social responsibility or with nonprofits/NGOs
  
  

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, VA, Arlington - 136,000.00 - 184,100.00 USD annually

USA, WA, Seattle - 136,000.00 - 184,100.00 USD annually


Company - Amazon.com Services LLC

Job ID: A10378414

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