Sr Custody And Market Operations Specialist

BitOasis, a DCX group company, is the leading regional cryptocurrency trading platform in the Middle East and North Africa. Headquartered in Dubai and established in 2016, BitOasis is a pioneer of the region’s virtual assets ecosystem, serving as the go-to platform for first-time cryptocurrency buyers and professional traders alike. The platform provides a secure and regulated opportunity for1 investors across 15 countries to buy, hold, and sell 70+ virtual assets. Since its launch, BitOasis has processed more than $6.6 billion in trading volume. BitOasis is licensed under Dubai’s Virtual Assets Regulatory Authority and the Central Bank of Bahrain.

Job Summary

We are seeking a motivated and detail-oriented Sr. Custody and Market Operations specialist to join our operations/custody team. The successful candidate will play a crucial role in ensuring smooth functioning of our custody services and market operations, helping to safeguard our clients digital assets and facilitate efficient market transactions.

Key Responsibilities

Custody Operations:

• Assist in the management and maintenance of digital asset custody solutions.
• Ensure accurate and secure handling of client assets, including deposits, withdrawals, and transfers.
• Monitor and reconcile custody accounts daily to ensure accuracy and compliance.
• Support the implementation and enhancement of custody procedures and controls.
• Identifying/forecasting wallet movements and top-up requirements and withdrawals
• Ensuring that client deposits and withdrawals are settled, exceptions are investigated and resolved in a timely manner
• Monitoring and adjusting ratios between warm and cold wallets, exposures and credit lines with liquidity providers
• Resolving breaks and reconciliations
• Monitoring and handling asset recoveries
  
  

• Assist in executing and monitoring market transactions, ensuring timely and accurate trade settlements.
• Monitor market conditions and report any irregularities or potential issues to team leads.
• Support the development and improvement of trading and operational systems.
• OTC transactions and workflow
• Identifying new LPs & onboarding
• Identifying new tokens for listing
• Identifying new custodians and implementing new custodial solutions
  
  

• Adhere to all regulatory requirements and internal policies related to custody and market operations.
• Assist in identifying and mitigating operational risks.
• Participate in firm wide audits and implement any necessary changes or improvements.
  
  

• Provide excellent customer service to clients, addressing inquiries and resolving issues related to custody and market operations.
• Assist in onboarding new clients and ensuring they understand our custody and trading processes.
  
  

• Bachelor’s degree in Finance, Business, Economics, or a related field.
• 8+ years of experience in Market Ops and Custody
• Strong interest in cryptocurrency, blockchain technology, and financial markets.
• Basic understanding of digital asset custody and trading operations is a plus.
• Excellent analytical and problem-solving skills.
• Attention to detail and a high degree of accuracy.
• Strong communication and interpersonal skills.
• Ability to work effectively in a fast-paced, dynamic environment.
  
  

• Prior Work experience in finance, operations, or related fields.
• Familiarity with cryptocurrency exchanges and digital asset wallets.
• Basic knowledge of compliance and regulatory requirements in the crypto space.