SPORTSBOOK CRM EXECUTIVE CEUTA-SPAIN

THE SCOPE

With 30 years of history, today Gaming1 is one of the international leaders in both land-based and online games of chance (casino games, sports betting and poker). Its evolution at the heart of innovation is accompanied by a diversification and specialization of positions, with the creation of new cutting-edge jobs. As part of its sustained growth, Gaming1 is looking for a Sportsbook CRM Executive.

Join our 777 CRM & Marketing Team, and youll join one of the fastest-growing areas of our business. Here, youll spend your time building unbreakable relationships with our Acquisition, Marketing, Social, Commercial, Data, Insights, Design, Content, Games and Tech teams. But thats just the beginning. Youll have more creative freedom than you ever imagined. Youll push more boundaries than you ever thought possible. Youll learn grow and develop faster than you realize. And all by using your insight, knowledge and problem-solving skills to bring our brand to an upper level. This is your kind of challenge. In your kind of department.

YOUR ROLE

• Build and execute exciting Sportsbook marketing campaigns based on specific customer segmentation, campaign or behavioral change objectives.
• Drive customer awareness of Bet777’s services and products via education and promotional activity, maximizing customer engagement.
• Carrying out the fulfilment of promotional campaigns such as crediting Free Bets and Free Spins.
• Analyzing A/B tests and suggesting changes to improve overall campaign performance.
• Work closely with the BI team to constantly improve targeting and campaign performance.
• Work closely with the creative/studio team to deliver exciting on brand content.
• Reporting on campaign performance and providing insightful feedback to the marketing team and management.
• Support the Marketing team in the planning and performance of all communications to Spanish customers.
• Facilitating flawless execution of campaign plans ensuring milestones are met and work is accurate and on time. Primarily Email, SMS & Web Messages, APP push notifications.
• Deliver weekly and monthly reporting which deliver on all Customer Marketing KPIs and with a clear focus on retention, activation and reactivation.
• Contribute to culture of continuous improvement by assisting with pilot projects to test new approaches / technology to optimize campaigns, testing and informing wider team once successful.
• Identifying opportunities for automation.
• Always keeping customer experience at the forefront of your mind when building communications.
• Ensure comms are always within the Spanish compliance and regulatory guidelines.
  
  

• Data literate and comfortable in using data to make better decisions.
• Knowledge of CRM systems and processes (software, planning tools & Excel).
• Previous experience with Optimove, Mobivate & Braze is a bonus.
• Ability to work with raw data to analyze campaigns and draw useful conclusions.
• An interest and previous experience in IGaming (Sports betting and Casino)
• Exceptional project and time management
• Highly organized and focused, ability to deal with multiple tasks, stakeholders or problems at the same time.
• Excellent at working under pressure and to tight deadlines whilst staying calm, thinking clearly and executing to a high standard with meticulous attention to detail.
• Strong communication skills and experience of working as part of a team to achieve goals and deadlines.
• Passion for Sports in general
• Native Spanish speaker and high level in English.
  
  

• Full time and permanent contract, Competitive salary and generous bonus scheme
• A flexible working environment
• An opportunity to grow at international level inside the group and a career progression.