Specialist - Credit Control 13N25

The Specialist - Credit Control is a key role within our finance department, responsible for overseeing the company's credit granting process by assessing the creditworthiness of potential customers, monitoring existing credit accounts, and mitigating credit risk. This position requires strong analytical skills, attention to detail, and a comprehensive understanding of credit policies and procedures. The Specialist will work closely with clients and internal sales teams to resolve credit discrepancies, reduce bad debt exposure, and ensure timely revenue collection. Furthermore, this role includes preparing reports on credit standings and providing insights into financial health to facilitate strategic decision-making. If you thrive in a fast-paced environment and have a knack for negotiating and resolving complex billing issues, you will find this role both challenging and rewarding.

Responsibilities

• Analyze credit data and financial statements to determine creditworthiness of potential customers.
• Manage and oversee the collection of customer accounts in a manner that ensures high customer satisfaction and loyalty.
• Develop and implement strategies to improve cash flow and reduce accounts receivable days outstanding.
• Collaborate with sales teams to address and resolve credit issues that might impact customer relations.
• Assess customer credit limits and adjust based on financial performance and market trends.
• Generate and maintain accurate credit reports and documentation for all credit dealings.
• Supervise and train junior credit control staff in credit management practices and techniques.
• Identify, measure, and mitigate risk in collections and credit granting processes.
• Communicate effectively with clients regarding billing and account queries to foster strong business relationships.
• Implement credit control policies and continuously monitor their effectiveness and compliance.
• Work cross-functionally with internal teams to improve processes and credit control systems.
• Track and report key performance indicators related to credit and collections activities.

Requirements

• Bachelor’s degree in Finance, Accounting, Business Administration, or related field preferred.
• Minimum of 3 years experience in credit control or related financial role.
• Excellent analytical skills with the ability to analyze complex financial data.
• Strong communication skills and the ability to negotiate effectively in high-pressure situations.
• Experience with financial software and proficiency in Microsoft Office, especially Excel.
• Ability to work independently while managing multiple tasks and meeting deadlines.
• An understanding of credit law and regulations guiding credit management practices.