Solution Manager

Required Travel :Minimal

Managerial - Yes

Location: :United Arab Emirates-Dubai (Amdocs Site)

Who are we?

Amdocs helps the world’s leading communications and media companies deliver exceptional customer experiences through reliable, efficient, and secure operations at scale. We provide software products and services that embed intelligence into how work runs across business, IT, and network domains –delivering measurable outcomes in customer experience, network performance, cloud modernization, and revenue growth. With our talented people, and more than forty years of experience running mission-critical systems around the globe, Amdocs runs billions of transactions daily. Our technology is relied on every day, connecting people worldwide and advancing a more inclusive, connected world. Together, we help those who shape the future to make it amazing. Amdocs is listed on the NASDAQ Global Select Market (NASDAQ: DOX) and reported revenue of $4.53 billion in fiscal 2025. For more information, visit www.amdocs.com

At Amdocs, our mission is to empower our employees to Live Amazing, Do Amazing every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world.

In one sentence

Manage and lead scoping on Solution Integration & Implementation activities

What will your job look like?

• You will lead and manage the customer (internal/external) during the scoping timeline and activities to achieve effective solution closure and serve as a trusted advisor
• You will know your customer - understand pain points, business and IT needs, market trends, competitors, etc.
• You will be responsible for validating alignment of Amdocs solution architecture, as designed by the solution architect, with customer business needs
• You will ensure with stakeholders (Business, IT, Network, Vendors) that the solution and architecture address business needs and provide real business value
• You will manage the Scoping process, budget, and timeline. Follow up on the overall scoping plan, status, and risks.
  
  

• Customer-facing experience and negotiations skills
• Wide knowledge of Amdocs products and best practice solutions
• Knowledge of telecom industry and Amdocs business processes (ETOM, ASOM)
• Proven experience in defining customer requirements and solutions and project implementation
• Experience in large and integrative project delivery and management.
• Bachelor’s degree in Science/IT/Computers or equivalent
  
  

• You will work on large challenging and complex programs
• You will be able to work with and lead the best and brightest minds to collaborate across accounts/regions to provide a single voice
• You will have the opportunity to lead and work with the industry most advanced technologies