Solution Advisor Senior Specialist AI Expertise

If you understand AI well enough to explain it in a customer meeting, and you get just as excited about solving a business problem as a technical one, these roles were written for you. Customers come to SAP with specific problems, a timeline, and a board asking questions. Your job is to understand what they're actually facing, work out what AI can genuinely do for them, and help them get there. With 400,000 customers across every industry, the scale and variety of what you'll be working on is unlike most roles in tech right now.

What you'll bring

You independently engage customers throughout the sales cycle, delivering compelling demonstrations and solution stories that differentiate SAP. You combine strong commercial awareness with deep solution knowledge and a genuine ability to make technology tangible for customers.

• Skilled at conducting thorough client needs assessments, translating complex customer requirements into tailored solution positioning and advisory strategies
• Strong command of AI value selling, positioning SAP's AI capabilities confidently in customer conversations and articulating differentiated business outcomes
• Skilled in system-integrated vibe coding — applying AI-assisted development approaches within SAP's technology ecosystem to prototype and customise demonstration environments rapidly and to a high standard
• Demonstrated use of rapid field prototyping to build, iterate, and deliver high-impact demo content quickly in response to specific customer needs
• Skilled at developing and delivering customer value propositions that align SAP solution capabilities to measurable customer business outcomes
• Degree not required for this role.

We also look for people who build trust naturally, communicate with clarity, keep the customer at the centre of what they do, and bring emotional intelligence and genuine problem-solving ability to the challenges they face.

In addition to the skills and experience specific to this role, all positions at SAP require candidates who are comfortable using AI tools — including agentic AI — in their day-to-day work, from crafting effective inputs and automating routine tasks, to evaluating AI-generated outputs for quality and driving adoption of AI practices within their teams.

What you'll build

You will independently engage customers at critical points in the sales cycle — developing and delivering differentiated demonstrations, co-creating the SAP vision with customers and partners, and building adoption and revenue outcomes.

• Independently engage customers throughout the sales cycle, developing and delivering compelling stories and demonstrations that illustrate differentiated business outcomes
• Lead client needs assessments, translating customer requirements into solution strategies that drive co-creation and adoption
• Apply AI value selling to position SAP's AI capabilities compellingly and shape how customers think about their AI investment decisions
• Use system-integrated vibe coding to prototype and customise demonstration environments within SAP's technology ecosystem, delivering tailored experiences that respond directly to customer needs
• Apply rapid field prototyping to build and iterate high-impact demo content at pace, tailored to specific customer contexts and priorities
• Build and deliver customer value propositions that position SAP solutions at the centre of measurable customer business outcomes

Where you belong

You will be part of the Customer Value Group, a global solution advisory community that values customer engagement, solution expertise, and revenue growth through trusted relationships. At this level you operate with real independence — engaging customers with authority, building trusted relationships, and delivering advisory outcomes that influence purchase decisions. It is an environment for someone who takes genuine pride in the quality and impact of their solution work.

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About SAP
With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.
As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.
 
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