We are seeking a Solution Advisor to join our Supply Chain Advisory team. The Solution Advisor will support the development and delivery of customer-focused, cost-effective, and innovative supply chain solutions. This role contributes to customer satisfaction and success by supporting solution design, delivering insights, and assisting in the deployment of tailored supply chain capabilities aligned to customer business needs.
The role requires deep domain expertise in Supply Chain Execution solutions portfolio, encompassing Warehouse Management System (WMS) , Transportation Management System (TMS) and Network Control Tower. Industry knowledge to prescribe cohesive, End-to-End solutions, demonstrating how WMS optimises inventory placement and labour, TMS streamlines multi-modal freight and the Control Tower provides real-time visibility and proactive orchestration. Ability to connect these solutions to operational KPIs, lead blueprinting workshops to map prescribed workflows to system capabilities and deliver compelling demos that illustrate a unified strategy for reducing costs and improving service levels across the supply chain.
What You’ll Do
Serve as a trusted advisor to customers by offering strategic insights and practical Blue Yonder solutions that meet business requirements.
Ability to present additional solutions to current customers to solve their business needs.
Participate in customer engagements, discovery workshops, and design sessions, documenting requirements and assisting in solution blueprinting.
Provide foundational subject matter expertise across supply chain management, operations, and supporting technologies.
Assist with demos of Blue Yonder solutions using prepared business stories and data, including basic configuration or data load support.
Conduct analysis and contribute to recommendations that align configuration decisions with operational and financial outcomes.
Collaborate with sales, consulting, and product teams to support customer adoption activities and ensure alignment during the project lifecycle.
Maintain working knowledge of Blue Yonder solutions, industry trends, and competitive dynamics.
Build strong working relationships with customers by delivering high-quality work and supporting their implementation journey.
Identify potential opportunities for enhancement or expansion and escalate observations to senior team members.
Key Skills
Know how to deploy and configure SaaS solutions; understand change management impacts, how to operate the solutions, integration points, customization options, and project lifecycle (discovery and design to go-live and post-deployment support).
Ability to lead a blueprinting exercise.
Ability to deliver Blue Yonder demo using business stories, business impact, and differentiation; can support tag changes and data uploads to support customer demos.
Demonstrates in-depth solution functionality across one or many solutions; can tailor use cases to client priorities.
Skilled at connecting configuration decisions to operational and financial outcomes.
Maintains competitive differentiation knowledge and can effectively position Blue Yonder as a market leader.
Understands technical architecture, APIs, and integration strategy within the broader enterprise ecosystem.
Ability to align data flows, interoperability, and system design to ensure scalability.
Skilled in linking technology design to business KPIs.
Serves as a trusted advisor in process transformation discussions; guides customers through workflows, ensures alignment to reference architectures, and supports design authority governance during implementations.
What We Are Looking For
Bachelors degree in Supply Chain, Business, Engineering or related field.
Experience in a customer-facing supply chain solution advisor or consultative sales role.
Understanding of supply chain domains in execution (WMS/TMS/Network)
Strong communication skills, with the ability to translate supply chain concepts for technical and non-technical audiences.
Customer-focused mindset with commitment to delivering quality and value.
Experience with Blue Yonder solutions is preferred.
Our Values
If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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