Social Media Community Manager

We’re a team of 500+ professionals who develop cutting-edge web data gathering solutions for thousands of the world’s best known businesses, including Fortune 500 companies.

What’s in store for you:

You’ll be solving challenges for top-tier clients and collaborating with industry professionals. We’ll fuel your professional growth with vast internal and external learning resources and an environment of teaming up and knowledge sharing.

Your day-to-day:

• Plan, create, and publish social media content aligned with brand messaging and business goals;
• Ensure consistency of tone of voice and messaging across all external communication channels;
• Monitor review platforms (e.g., G2, Trustpilot, Gartner Peer Review), YouTube channel comments & collaborate with other teams regarding engaging with comments and customer feedback;
• Execute campaigns to increase customer reviews (e.g., prepare email strategy and follow-up processes for clients);
• Analyze social media and review platform performance & monitor competitors to optimize content and communication strategies;
• Develop and review strategies for social media channels and review platforms, ensuring alignment with overall communication and business objectives
  
  
  

Your skills & experience:

• 2+ years of experience in community management, including online reputation and review platform management;
• Hands-on experience in managing LinkedIn company pages, creating organic content, and a strong understanding of the platform’s algorithms;
• Fluency in English;
• Experience handling sensitive comments or complaints;
• Excellent written communication and copywriting skills;
• Analytical & strategic mindset with ability to interpret engagement and performance metrics;
• Strong organizational and multitasking abilities
  
  
  

Nice to have:

• Experience managing paid social campaigns (e.g. LinkedIn Ads)
  
  
  

Salary:

• Gross salary: 2400 - 3400 EUR/month. Keep in mind that we are open to discuss a different salary based on your skills and competencies
  
  
  

Up for the challenge? Let’s talk!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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